ANNA SIRRI

Certified Scrum Master

Upper Marlboro, MD 240-***-****

ad46sl@r.postjobfree.com

PROFESSIONAL SUMMARY

Certified Scrum Master with 8 years of experience working in the IT field. Two years as a Business Analyst, and 6 years as a Scrum Master.

Six years as an accomplished servant-leader capable of delivering large-scale Software, Mobile Application and Web development projects on time and on budget by effectively collaborating, facilitating, leading, and coaching multiple Scrum teams.

Expert at driving the adoption and enforcement of Agile/Scrum rules, removing impediments, and fostering self-management and organization.

Team oriented, promoting exemplary presentation, project management and risk oversight skills.

Communicating effectively and leading high performing teams.

Expert in prioritizing tasks and optimizing workflows.

Working knowledge and experience with several Agile methodologies SCRUM, XP, Kanban, and SAFe.

CERTIFICATIONS

Certified Scrum Master

SAFe Certified

SKILLS and TOOLS

SAFe, Lean, Scrum, Kanban, XP (Extreme Programming)

Jira, Rally, Confluence, Azure DevOps, Microsoft Office, Java, Adobe Flash expert, Visual Studio

Public Speaking, Quality assurance, DevOps principles, Workflow analysis, Conflict resolution

SQL, PEGA, Version One

EDUCATION

University of Yaoundé I

Bachelors in Business Administration

2007 - 2011

WORK EXPERIENCE

United Health Group/ Optum Virtual Care – Scrum Master

Minnetonka, MN

March 2023 – Now

Worked with mobile software developers on health care projects that involved designing, solutioning, developing, analyzing, and enhancing new functionality into the Optum Virtual Care app to help end-user have secure online access to a provider of their choice. Team recently had a huge mobile app lunch in October where in they completed 50+ Features and 90+ Defects for the launch. Mobile App currently functioning well with more than 30 visits daily

As a servant leader, I led a self-organized team that was task to define intergrade, test, and deliver the mobile app and continuously improved it by adding new features.

My teams were also task with developing the digital platform from scratch. We worked on enhancing the logging portal which helped members to authenticate their credentials with protected passwords to have secure access to their accounts.

●Worked with the product owner to maintain the product backlog in a way that ensures the project is well defined and the team can continually advance forward on the project at any given time.

●Managed quality objectives, regulatory requirements, schedules, and program risks and made decisions based on business objectives

●Worked with the system, subsystem/platform, and service leadership teams to deliver quality products on time, within budget and with the necessary features

●Tracked project dependencies outside of the project team's control and escalating issues as necessary

●Ensured that agile principles and processes are properly implemented and adopted.

●Removed impediments and resolved conflicts. Radiated information to ensure transparency.

●Facilitated an atmosphere of team creativity to foster increased productivity and production of higher quality products.

Nationwide Insurance – Agile Lead Practitioner

Scottdale, AZ

March 2022 – Febuary 2023

Worked with experienced software developers on several projects that involved, analyzing, developing, decommissioning, upgrading, changing passwords, migrating, and enhancement of functionalities on ESS-Claims line at Nationwide.

As a servant leader, I led an experienced engineering team that was tasked to define intergrade, test, and deliver several deliverables and continuously enhance features using Guidewire.

My teams were also tasked with enhancing the logging portal which helped members to authenticate their credentials with protected passwords to have secure access to their accounts.

●Worked with experienced Product Owners and Technical Analysts to maintain the product backlog in a way that ensures the scope of work of the project is well defined and the team can continually advance forward on the project at any given time.

●Managed quality objectives, regulatory requirements, schedules, and program risks and made decisions based on business objectives during Road mapping and I-Zero Planning.

●Worked with the system, subsystem/platform, and service leadership teams to deliver quality increments on time, within budget and with reduced technical debts using the necessary tools and resources.

●Tracked project dependencies inside and outside of the project team's control and escalating issues as necessary.

●Ensured that Agile Principles and Processes are properly implemented and adopted.

●Removed impediments and resolved conflicts. Radiated information to ensure transparency.

●Facilitated an atmosphere of team creativity to foster increased productivity and production of higher quality products.

Anthem Blue Cross Blue Shield – Scrum Master

Indianapolis, IN

Aug 2020-March 2022

Worked on health projects as an agile lead. Successfully worked on Claims Front End part by continuously integrating new features to the Anthem provider's Portal Site that will allow healthcare providers to process insurance claims easily and get paid. My team worked on the online claim portal for mental health claims in Minnesota. We used the Scrum Framework to deliver valuable increments. Team used SQL and PEGA environment to develop and test the Codes. Also provided hands-on management and coaching of scrum teams in all aspects of scrum such as facilitating daily stand-up meetings, backlog refinement, sprint planning, sprint demo and retrospective meetings, self-organization, PI Ceremonies, iterative development, managing flow, calculating velocity, limiting work in progress, etc

In-depth experience mentoring teams/individuals on agile values, design thinking, customer value, product management, etc.

Assist the RTE in Planning and facilitating PI ceremonies.

Strong working knowledge of technical engineering best practices including test driven development, continuous integration, DevOps

Managing new product features and enhancements in terms of scope, quality, and schedule within sprint cycles

Responsible for assuring quality user stories that meet organizational standards which may require the Scrum Master to facilitate in or assist with writing team-driven user stories

Working effectively with management and team members to clarify needs and plan delivery of major product changes, future versions, and new products

Proactively managing sprint-level risks, assumptions, issues, and dependencies, ensuring that they are identified, coordinated, mitigated, or escalated as necessary

Uber Technologies LLC – Agile Project Manger

San Francisco

Oct 2017 – July 2020.

Led a dynamic team that developed and upgraded robust system functionalities which made the software more user friendly.

●Tracked Performance Indicators/Metrics and addressed any issues as they arise. These metrics include Velocity, Burndown/up charts, and Release progress.

●As an Agile Practitioner, established and drove Agile methodologies and Release/PI Planning processes for development teams across multiple Geographies (US/Overseas).

●Coordinated Scrum of Scrums keeping the teams aligned and synchronized via communicating, collaborating, resolving impediments etc.

●Organized and facilitated Agile and Scrum meetings, which included, Grooming, Sprint Planning, Stand-ups, Sprint Check-In, Sprint Review, Retrospective and Sprint report

●Reported progress to key Stakeholders through Release/Sprint Burn-Down, velocity target updates, schedules, risks, dependencies, etc.

●Maintained and monitored projects' schedules and progress. Coordinate activities, resolving issues and proactively managing the risks and opportunities.

●Provided leadership to corporate-wide teams ensuring all groups are aligned on goals, direction, processes, ownership, and schedules.

Hilton Hotels Business Analyst

Atlanta GA

August 2015 – Sept 2017

Gathered stakeholder and Business requirements through open-ended discussions, brainstorming Sessions, structured walk-through, and prototyping.

●Documented the user requirements, analyzed & prioritized them, and converted them as system requirements.

●Created and prioritized user stories and Sorted user stories into releases and scheduled for Iterations.

●Organized daily meetings to aid and track product development.

●Coordinated with multiple teams and integration architects in performing Root Cause Analysis for Issues regarding speed and stability.

●Developed strategies with Quality Assurance group to implement Test Cases in Test Manager for User Acceptance Testing.

●Involved in performing the SIT (System Integration Testing) and UAT (User Acceptance Testing) of New system.

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