Michael G. Chaconas

**** ******** **** • Ellicott City, MD 21043 • 301-***-**** • ad46qi@r.postjobfree.com

Senior Program/Project Manager / IT Senior Manager / IT Operations Lead

Highly accomplished results driven Senior IT Program/Project Manager with extensive experience in leading cross-functional teams in the implementation and delivery of on time and cost-effective technical solutions. Skilled in management of projects from initiation to close including deployments of Cloud Infrastructure (Azure, AWS & OCI), implementation of secure Network solutions, and Data Center migrations/upgrades. Experienced in Agile Framework, Systems Development, End User Service (EUS) Communications, IT Procurement, and Forecasts/Budgeting.

Certified Project Management Professional (PMP) ITIL v3 Foundation Certification

Scaled Agile Framework (SAFe) Certified Agilist Lean Six Sigma Certification

Certified Scrum Master (CSM) Top Secret Security Clearance

Accomplishments

Constellation Energy – Senior IT Infrastructure Project Manager – Azure Cloud Hosting (April 2021 to November 2023)

Managed IT Architects and Engineers in the design, acquisition, and deployment of new secure Azure Cloud Infrastructure

oProject aligned with a strategic initiative to separate Exelon’s utilities and Constellation’s energy production businesses.

oManaged acquisition of Azure Cloud Infrastructure for the build of Cloud Tenants.

Segmented infrastructure to serve different business and technical needs, such as Commercial vs. Government applications, and External vs, Internal facing zones.

oWorked with cross-functional teams including Security, Identity, Network, Database, and Storage, on design and build of new cloud infrastructure using both Waterfall and Agile methodologies and tools.

oManaged the build and configuration of Azure Zones with capacity and processes in place to accommodate 1,600+ applications (80% of all applications running on IT Infrastructure).

oManaged cloud infrastructure development and changes for app migrations to Constellation, Inc. as the new energy production entity.

Worked with application teams on firewall changes, accesses, load balancing, monitoring, and other needs for Azure-to-Azure app migrations.

oManaged development and deployment of new infrastructure for Azure DevOps (ADO) content, along with modification of COTS opensource tool for content migration.

oReported on the health and progress of projects at least weekly to all levels of management.

oPrepared budget forecasts, tracked and reported actuals and variances, and prepared accounting entries, (CapEx vs. OpEx, accruals, etc), on a project budget of $11M.

oUsed ServiceNOW and other tools in communicating and updating strategic and tactical project information (risks, status, performance indicators, budget variance, communication plans) to stakeholders and end users,

oCompleted all objectives on schedule and within budget.

Defense Information Systems Agency (DISA) – Program Manager / Transition Manager – Laboratory Test Center Operations (September 2020 to December 2020)

Contract to recruit and manage transition of a team of 20 Mid to Senior IT staff in systems admin, cybersecurity, and config. mgmt. for the Fort Meade Laboratory Test Center.

oVerified the synchronization of test hardware, operating system, and software versions with production infrastructure.

oTransitioned the use of security processes and tools including Security Content Automation Protocol (SCAP), Assured Compliance Assessment Solution (ACAS), and Host-Based Security Systems (HBSS) to new support team. Prioritized testing and deployment of Security Technical Implementation Guide (STIG) system requirements, and network changes for systems security.

oVerified the origination of and identified gaps in artifacts to assess open risks as prescribed in the use of Risk Management Framework (RMF).

Maryland Government/MD Think Dept. of Human Services Initiative – IT Senior Project Manager/Operations Lead IT Security (October 2019 to June 2020)

Managed a team of 14 IT Security and Platform Tools engineers in support of an AWS cloud-based environment.

oTeam supported a combination of more than 2,700 AWS Linux and Windows server instances, associated storage, and network following a Large Scaled Agile Framework (SAFe).

oManaged DevOps and Cybersecurity engineers in their work with application developers in the Continuous Integration/Continuous Delivery of software releases using Agile.

oParticipated in Product Increment (PI) planning and prioritization, and in daily scrum sessions.

oManaged support of a DevOps Process Model and Tools, and Enterprise Level Security.

Team provided support to the organization in the use and update of DevOps and Agile tools including Bitlocker, Jira, Selenium, Docker, Confluence, Trend Micro Deep Security, Tenable, Ansible, AWS Workspaces, Open VPN, Jump Boxes, Palo Alto Firewalls, SailPoint, DUO MFA, Splunk, Secure FTP, and AWS Databases.

oManaged security engineers in support of cloud security solutions such as firewall upgrades, monitoring of all cloud infrastructure, multi-factor authentication, security patching of AWS server instances, vulnerability management, and systems access.

GP Strategies Corporation -- Sr. Project Manager IT Infrastructure (July 2018 through September 2019). Accomplishments, projects, and deliverables included:

Project Management Controls and Reviews

oWorked with project teams in the development of Project Charters, Schedules, Implementation Plans, Test Plans, RACI Matrices, Risk Management, Issues Logs, Work Breakdown Structures, and quantification of deliverables for all projects.

oConducted Project Initiation and Executive Review meetings with project stakeholders, mid-level IT management, and senior IT management.

Migration/Consolidation/Upgrade of SQL database virtual servers (VM’s)

oCompleted as scheduled the migration and upgrade of more than 900 SQL databases on 90 virtual servers in three data centers from multiple Microsoft Hyper-V clusters to one VMware cluster in a primary center.

oSmaller footprint provides for significant reduction in software licensing costs and operational support.

oAvoided loss of Microsoft support in July 2019 with upgrade from older versions of SQL Server.

Windows Server OS Upgrades

oMitigated loss of support in January 2020 for 280 VM’s with upgrade of older versions of Windows OS.

oIncluded migration to Azure cloud services to lessen software license and support costs.

U.S. Disaster Recovery (DR) Facility

oDevelopment and deployment of a cloud-based DR solution using Azure Site Recovery for compute requirements and AWS Glacier for storage.

IT Infrastructure Vulnerability Management

oClarification of organization roles in the performance of Vulnerability Management.

oImprovement in processes for identification, documentation, analysis, and initiation of corrective action.

oReview of processes for penetration testing, reporting/ticketing, gauging levels of exposures, and prioritization of corrective actions.

Allegis Group, Inc. – Senior Program Manager/Senior Project Manager/CSM IT Infrastructure (March 2010 through June 2018). Primary accomplishments, projects, and deliverables included:

Global Network Program Design and Deployment

oManaged a cross-functional team of 50+ personnel in the Service Delivery of a new network infrastructure in North America, EMEA, and APAC using a Product Portfolio Management approach.

oAccomplished strategic objectives of:

Deployment of infrastructure, tools, and associated processes to enable a common user experience in corporate headquarters and in all national and international field offices.

Management of design and deployment of a network core and regional hubs to enable global expansion.

Provision of improvements in standards, performance, availability, and ease of support.

oMajor initiatives included:

Deployment and integration of new infrastructure to two network hubs in the U.S. (Baltimore and Phoenix), two in EMEA (Maidenhead and Frankfurt), and three in APAC (Australia, Singapore, India).

Managed refresh and upgrades of routers and switches, and expanded wireless access in 360 North American, EMEA, and APAC field offices.

oIntroduced Cisco Performance Based Routing, iWAN Redundancy, Next Generation Firewalls, and expansion of Cisco Wireless Coverage using an Agile framework, tools, and processes.

oIntroduced new COTS tools for network management such as Infoblox, Cisco ISE, and Solarwinds.

oRegularly conducted Executive Steering Committee meetings to report on program progress.

oUsed an End User Service (EUS) Communication framework to communicate strategic and tactical information on a recurring basis to key program cross-functional stakeholders.

oCentrally managed forecasting, tracking and reporting of actuals and variances, and development of accruals for a program budget of $30M from 2015 to 2018, completing initiatives on time and within budget.

Outsourcing to a Data Center Hosted Service Provider

oCompleted a detailed vendor evaluation for the outsourcing of datacenter infrastructure requirements to a Hosted Service Provider. Covered all aspects of data center infrastructure, (i.e., Facilities, Server Instances, Storage, Backup, Network, Security Services, Active Directory, Business Continuity, and Unified Communications). Total agreement of $25M over 5 years.

Windows 7/IE9/Office 2010

oManaged replacement of 14,000 laptops and desktops to a new Windows 7/IE9/Office 2010 image.

oReduced Administrative Rights to Standard Rights, implemented an App Portal, and acquired, tested, and deployed a PC Backup Cloud Based solution.

Virtual Desktop Image (VDI) System Development

oManaged development of a VMware VDI system to provide Virtual Desktops to a Legal Services subsidiary within the Allegis Group.

Data Center Migration from Hanover, MD to Harrisonburg, Va.

oManaged the orderly shutdown, shipment, and restart of the infrastructure, and tracked and managed issues through to resolution.

oDeveloped and communicated status throughout the migration to all levels of management.

Service Desk Relocation

oManaged a team of 40 IT and other professionals in the acquisition, test, and deployment of voice, data, and other infrastructure for migration of facilities for 100 Service Desk personnel with no disruption in operation.

Food and Drug Administration (FDA) -- Senior IT Project Manager (March 2009 through March 2010). Primary deliverables included:

Information Computing Technology for the 21st Century (ICT21)

oManaged the development of IT operating standards for two new data centers for the FDA.

oLed multiple teams of 20 to 30 management and technical personnel in the development of standards for all aspects of IT Infrastructure, as scheduled within a 6-month period, and within budget.

oIncluded development of standards for Active Directory, Security Services, Database Clusters, Event Ticketing, Configuration Items and CMDB, Server Builds, Storage Arrays, and Network Services.

oMember of the ICT21 Steering Committee to brief FDA Executive Management on Progress.

oMet all objectives on or ahead of schedule. Awarded a bonus within first four months of this initiative.

Allegis Group, Inc. -- Senior IT Project Manager (April 2008 through January 2009).

Accomplishments, projects, and deliverables included:

Server Consolidation and Virtualization

oManaged acquisition and deployment of 17 VM Hosts to decommission 225 physical servers through system virtualization. Optimization initiative to reduce data center energy, operations, and license costs.

Data Loss Prevention (DLP)

oManaged deployment and use of hardware, Symantec, Websense, and Absolute Software used to identify and de-encrypt proprietary information sent by email and other software in violation of company policy.

Verizon, Inc., Silver Spring, MD -- Senior IT Manager -- Contract Management (2003 – 2008)

Managed cross-functional teams (IT technical staff, Procurement, Finance, Legal, and client organizations) in vendor negotiations and the implementation of cost cutting initiatives.

oPerformed cost/benefit and comparative analysis of new supplier proposals.

oProvided IT technical and financial expertise as a member of teams working on the negotiation of requirements for five regional data centers.

oManaged the acquisition of a large array of IT products and services, (UNIX, Intel, and Mainframe hardware and software), from more than 30 primary vendors.

oAchieved cost-cutting objectives yielding $25M on an annual budget of $220M.

Verizon, Inc., Silver Spring, MD -- Senior IT Manager Operations – UNIX and Windows Systems (1996 - 2003)

Managed 50 personnel in staging, configuring, patching, testing, deploying, and support of UNIX and Intel servers, storage, and network equipment. Primary accomplishments included:

oManaged the consolidation of Verizon’s Philadelphia, PA data center with their Madison NJ mega center.

oControlled engineering and deployment of UNIX, Intel, and Linux infrastructure for mission critical projects.

oRaised systems availability to 99.95% through root cause analysis and remediation of infrastructure issues, scheduled infrastructure refreshes, and strict adherence to systems standards.

oManaged forecasting and detailed tracking, preparation of accounting entries and accruals for annual expenditures of $120 million.

Education

Master of Science in Business and Finance, Johns Hopkins University. 4.0 GPA. Graduated with Honors. Recipient of the Edward J. Stegman Award for Academic Excellence.

Bachelor of Science in Business and Finance, University of Maryland - College Park. 3.65 GPA. Graduated with Honors. Phi Kappa Phi National Honor Society.

Executive Development Continuing Education through Virginia Tech and the Univ. of PA -- The Wharton School.

Effective Speaking and Human Relations through Dale Carnegie Training, Inc.

Skills / Tool Experience / Related IT Technology

Scaled Agile Framework (SAFe), Agile Scrum, Microsoft Project, DevOps Framework and Tools, Jira, Confluence, Sharepoint, IT Infrastructure, Network Infrastructure, Performance Based Routing, Server Virtualization, AWS and Azure Cloud Computing, Out of Band Management, UNIX Systems Services, AWS Workspaces, VMware Virtual Desktop Image, Data Loss Prevention, Asset Management, Next Gen Firewalls, Cisco Infrastructure, ServiceNOW, Power BI, and Microsoft Office Suite.

Certifications / Awards

Project Management Professional (PMP) since 2007 through PMI

Scaled Agile Framework (SAFe) Certified Agilist since 2017 through Scaled Agile, Inc.

Agile Certified Scrum Master (CSM) since 2016 through FoxHedge LTD

IT Infrastructure Library (ITIL) v3 Foundation since 2015 through TEK Education Services

Lean Six Sigma Green Belt 2018 through Six Sigma Global Institute

Team Collaboration of the Year & Award for Delivering Results in 2016 by Allegis IT Enterprise Operations

Verizon Excellence Award in 2004 for negotiating savings of over $220M in an IT contract with IBM

Team Verizon Excellence Award in 2001 for restoration of communication services for the New York Stock Exchange after the 9/11 disaster

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