Customer Service North Carolina

NASIAH PORTER

********.********@*****.*** 757-***-**** Cameron, North Carolina 28326

Diligent College Student focused on Biology and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

OSHA Compliance

Supply Management

Raw Materials Handling

Product Assembly

Hand and power tools

Reading Comprehension

Hand-Eye Coordination

Repetitive Work

Safety Protocols

Visual inspections

Good Manufacturing Practices

Inventory Counts

Merchandise Display

Customer Relationship Management

Safety awareness

Loading and unloading

Food presentation

Food handling

Customer Service

Recipe-based cooking

Dish preparation

Sanitation

High volume production capability

Client Communication

Punctual and Reliable

Medication Management

Pet Feeding

Honest and Trustworthy

Animal Safety

Special Needs Care

Light Housekeeping

Age-Appropriate Activities

Meal Preparation

Special needs experience

Strong Work Ethic

Keeping children safe

Following Directions

Time Management

Assembly Line Worker Executive Personnel Group - Sanford, NC 11/2023 - Current Worked quickly and efficiently while maintaining high standards of quality control. Ensured work areas were kept clean and organized at all times. Followed standard operating procedures while performing tasks on the assembly line. Assembled component parts of items and completed hand-finishing of final products. Verified accuracy of assembled parts before moving them down the line for further processing. Reported any safety hazards or defective parts encountered during assembly operations. Built and packaged products to comply with multiple work orders and deadlines. Boxed, labeled and moved items to keep production lines moving swiftly. Operated machinery such as drills, saws and presses to assemble parts. Inspected finished products for quality assurance purposes. Pet Sitter N/A - Remote, Remote 05/2020 - Current Cleaned up pet messes and provided fresh food and water to all assigned pets. Communicated with clients regularly regarding their pet's care needs and progress. Met with owners to gather pet care information and discuss pet sitting duties. Summary

Skills

Experience

Provided companionship to animals by playing with them or providing belly rubs. Provided emotional support when pets were feeling anxious due to separation from owners. Walked dogs on a regular basis, ensuring they were kept safe and healthy. Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care. Leisure Travel Agent Archer Travel Service - La Crescenta, CA 07/2023 - 09/2024 Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.

Researched international visa requirements to ensure customers could travel legally abroad. Monitored changes in airline schedules or pricing due to weather or other events that could affect travelers' plans. Collaborated with airlines, hotels, resorts, and other vendors to coordinate the best deals and most efficient routes. Provided comprehensive customer service for leisure travel inquiries and reservations. Updated customer profiles with current contact information and preferences. Compiled data from various sources such as surveys or feedback forms to identify trends in customer satisfaction levels.

Handled customer complaints professionally and efficiently while ensuring a positive resolution was achieved. Processed payments for bookings using secure payment systems. Overnight Stocker Lowe's Home Improvement - Virginia Beach, VA 05/2023 - 09/2023 Organized shelves, racks and bins to ensure product availability. Removed product from boxes and placed on shelves according to merchandising guidelines. Received and stocked merchandise in a timely manner. Gathered assigned merchandise and transported to store floor locations using hand trucks. Performed daily inventory checks to maintain accurate records for ordering purposes. Demonstrated great teamwork skills with staff members involved in production and transport. Packed and unpacked items, checking breakables before stocking on shelves. Kept work areas clean, neat and organized for optimal productivity and worker safety. Child Sitter N/A - Remote, Remote 01/2020 - 09/2023 Established and maintained safe play environment for children. Developed and enforced positive strategies to encourage good behavior. Carried out appropriate disciplinary action when necessary in line with parental guidance. Took initiative to plan age-appropriate activities that are educational yet fun for the kids. Ensured all safety measures were followed while caring for infants and toddlers. Read stories and played alphabet games to promote early literacy. Engaged with children on individual basis to build positive, trusting relationships. Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits. Cook Itza Boutza Pizza - Camden, NC 05/2020 - 05/2021 Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate. Ensured that all food was cooked at the correct temperature and stored correctly. Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly. Chopped, diced and sliced vegetables and fruit ahead of rush periods. Followed established procedures and requirements for safe food handling, storage and service. Adhered to food safety standards when storing and preparing foods. College of The Albemarle Elizabeth City, NC Expected in 08/2024 Education and Training

Associate of Science: Biology

Camden Early College Camden, NC 05/2023

High School Diploma

Drawing

Volunteering

Writing

Reading

2D editing

3D editing

Wood carving

Explementary Cadet

4-H Counselor

A-Honor Roll

1st in local Art Competition

Poem was recognized in contest

Sharp Shooter in JROTC

Jamaica Travel Specialist, 2023 - 10 - 12

Costa Mujeres Travel Specialist, 2023 - 13 - 08

Hard Rock Hotel Travel Specialist, 2023 - 12 - 08

English:

Professional

Spanish:

Limited

References available upon request.

Activities and Honors

Accomplishments

Certifications

Languages

References

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