Customer Service Representative
Resume:
Vicky Gillespie
*********.*******@*****.***
Work Experience
Customer Service Representative
Wells Fargo - El Monte, CA
February 2022 -2023
Assist with taking calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound calls from customers, listening to customers financial needs or issues and providing helpful solutions to their problems. Patient Advocate
Cigna - Remote
April 2020 to February 2022
Answer calls from patients answering questions or addressing any concerns they may have. Handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems
Education
Some College in Customer Service
Long Beach City College - Long Beach, CA
September 1999 to December 1999
Skills
• Customer service
• Microsoft Word
• Windows
• Typing
• Data entry
• Filing
• Xerox copy
• Communication skills
• Microsoft Excel
• Microsoft Office
• English
Assessments
Customer focus & orientation — Familiar
June 2022
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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