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Customer Service Accounts Payable, Payroll

Location:
Bloomington, IL
Posted:
April 22, 2024

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Resume:

Janice Lolling *** Marian Ave Normal, IL *****

309-***-**** ad46nt@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Administrative and Accounting professional with experience working in a fast-paced environment. My expertise includes number crunching, payroll, accounts payable, customer service, data management and project leadership. An effective contributor to team goals and the ability to work well independently. Excellent problem-solving skills. SKILLS

• QuickBooks, Microsoft Office, Excel

• Accounting/Bookkeeping, Customer Service

• Sage Timberline, ADP, Kronos and ACS,

e-Finance

• Successful leadership

ACCOMPLISHMENTS

Accounting Skills: Operated multiple accounting systems to process on-time payroll which also allowed me to record, store, and analyze information. Collaborated with corporate accounting department to ensure smooth workflow and efficient organization operations. Maintained accurate accounts including cash, inventory, prepaid, accounts payable and accrued expense transactions. Customer Service: Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

WORK EXPERIENCE

Supervisor November 2023 – Present

Carle Health

• Supervise 8 direct report, work to help improve the payroll process to minimize overtime.

• Help with processing payroll using Kronos and Lawson.

• Enter garnishments and other deductions when needed.

• Tasked with getting uncashed check(s) voided and reissued, and putting a stop payment on them.

• Have weekly payroll department meetings as well as one on one.

• Respond to Kronos questions using Cherwell ticketing system. Lead Payroll Specialist March 2021 – November 2023 Growmark, Inc

• Prepared and processed payroll for several clients with employees in multiple states.

• Managed and processed payroll for over 1100 Growmark employees using SuccessFactors.

• Entered taxes, garnishments and other deductions and reconciled accounts monthly.

• Entered PTO, submitted timesheets and check approved hours using Kronos (UKG)

• Participated in HR/PR weekly collaboration meetings.

• Responded to Kronos questions using ServiceNow ticketing system. Payroll Coordinator/Supervisor January 2017 – February 2021 Bloomington Public Schools District 87

• Supervised employees; managed and processed payroll for over 1200 employees using e-Finance software.

• Accountable for updating and maintaining personnel and payroll records.

• Issued stop payment on checks and processed any manual/off-cycle checks when necessary.

• Prepared monthly reports, quarterly 941 and year end returns

• Submitted TRS, ISBE, IDES, IMRF, State Disbursement and 403b OMNI reports.

• Processed and produced W-2s at year end.

Bookkeeper January 2015 – January 2017

Striegel Knobloch & Company

• Processed payroll for weekly, bi-weekly, semi-monthly and monthly employees utilizing ACS.

• Balanced payroll after processing using excel and reconciled payroll for several clients.

• Prepared and produced quarterly 941 and year end returns.

• Prepared and produced financial reports monthly.

• Processed and produced W-2s at year end.

Janice Lolling PAGE 2

Payroll/Accounting Technician July 2012 – January 2015 Chestnut Health Systems

• Processed, balanced and reconciled payroll for over 500 employees.

• Processed cash receipts and cash disbursements weekly

• Processed rent checks, phone bills, and American Express payments using multiple software systems.

• Entered new employee information into ADP.

• Uploaded hours from a payroll entry spreadsheet to ADP for review and/or make changes, if necessary, before processing.

Payroll Manager/Accounts Payable Specialist June 1999 - November 2011 Felmley-Dickerson Co.

• Managed, processed and reconciled payroll for over 300 employees utilizing Sage Timberline.

• Maintained payroll and personnel records.

• Paid payroll taxes using ACH.

• Reviewed payroll bank account activity and processed any payroll exceptions.

• Entered invoices, mileage and union information for accounts payables and generated checks.

• Processed cash disbursements for office employees and union workers EDUCATION

Colorado Technical University; Colorado Springs, CO March 2013 A.S. - Associates of Science in Accounting



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