Quality Assurance Control
Resume:
Gerald W Hildenburg
Georgetown, TX 78626 ***********@*****.***
Would prefer to work at home or close to home Georgetown or Round Rock
Authorized to work in the US for any employer
Work Experience
East West Manufacturing Enterprise - September 2022 to January 2024
1974 Steamway – Round Rock, Texas 78665
Electronic manufacturing assembler, Certified IPC Specialist
Quality Assurance Technician
Amazon Fulfillment Associate - November 2021 to September 2022
Amazon Pflugerville AM2 - Pflugerville, Texas
Picking and packing various customer purchases for home delivery
Call Center Associate - Technical Specialist - 2012 to 2013
Sears Holding Incorporated
Professionally retrieve and optimize solutions for customer's appliance symptoms
Provided certified technical scheduling whenever required or needed
Always maintained a positive and professional attitude toward rejections
Accomplishments at Sears Holding Incorporated
Grew sales by 8 percent in first month
Residential and Small Businesses Systems Installer - 2012 to 2012
Tyco ADT Security Systems - International Monitored Security Systems Specialists
Installed and programed Ademco and General Electric panels, keypads, fire, smoke and carbon monoxide sensors, door, and window sensors, both hard wired and wireless
Accomplishments at Tyco ADT Security Systems
Grew sales by 15 percent of radio receivers and transmission equipment
Transportation and Roadway Designer and Quality Assurance Technician - 2001 to 2010
PBS&J Engineers - International Consulting Transportation and Civil Design Firm
Developed Transportation and Civil engineering (roadway design, plan and profiles, major utility coordination/design and field inspection, water resources, traffic signals, traffic data collection, and volume control design
Maintained Right-of-Way parcel survey and alignment in conjunction with Trimble GIS software. Performed Technical writing of operation procedures and drafting standards
In charge of and was the decisive step in quality assurance for the final product acceptance to clients OSHA representative for building operations
Proficient with Project Delivery Framework (documentation and reporting standards)
Formally introduced to Project Manager software through the planning, design, utility, and construction phases
Accomplishments at PBS&J Engineers
Maintained and delivered all final project documentation phasing drawings to TxDOT Transportation Design Division
Production, Systems, HR, & Quality Control/Assurance Manager/Designer - 1998 to 2001
Sylva Engineering -Texas Private Consulting Transportation and Civil Design Firm
Production, Systems, HR, & Quality Control/Assurance Manager/Designer
Managed twenty technicians daily workload
Performed and provided office production engineering document quality control and assurance according to TxDOT specifications and standards
Utilized hand and electronic monitoring and data collection procedures for warrant studies
Familiar with analysis and reporting procedures for proper justification purposes
Responded and recorded Quality Control Inspections and assurance documentation
Managed and maintained MS Operating Systems with directory maintenance and Computer Aided Drafting system development and operation
OSHA representative
Accomplishments at Sylva Engineering
Maintained and excelled at office procedures and developmental policies
Computer Aided Drafting Designer – 1996 to 1998
O'Malley Engineers - Texas Private Consulting Municipal and Civil Design Firm
Maintained In-House Warehouse
Accomplished Sales Associate
Designer of Pumping Station with Force Main and Gravity drain systems
Designer of Natural Gas Pipeline with Regulated Monitoring Station projects
Accomplishments at O'Malley Engineers
Designed urban closed and open drainage subdivision for local developer
Production Manager/Traffic Data/Control Designer -1992 to 1996
Wilber Smith and Associates
Production, Manager/Traffic, Data/Control, Designer
Structural engineering design (buildings, bridges, steel and supports)
Electrical engineering design (power and distribution up to 50 KVA
Office Security
Accomplishments at Wilber Smith Associates
Managed and developed an expert team of proficient production technicians
Contract Rohm and Haas, LaPorte CAD Plant Designer/Technician - 1989 to 1992
Brown and Root
National Contract provider for Industrial Plant Manufacturing Operations
Contract Rohm and Haas, LaPorte CAD Plant Designer/Technician
Structural design (Pump and containment stations, structural steel and supports)
Herbicide manufacturing and processing, bottling and capping machine calibration plus conveyor operations and maintenance
Accomplishments at Brown and Root, Rohm and Haas, LaPorte Plant
Developed and maintained all plant CAD drawings and innovative design drawing operations
Integrated Semiconductor Electronics Maintenance Shop Technician/Manager - 1977 to 1985
United States Air Force
High Reliability Soldering instruction for PCB buildup and repair cycles
Volunteer involvement in personal training of Micro Station Computer Aided Drawing systems
Education
BS in Industrial Technology, Minor-English
East Texas State University - Commerce, TX January 1981 to June 1985
Skills
•Customer service
•Microsoft Excel
•MicroStation
•Civil engineering
•Communication skills
•Construction
•Organizational skills
•Warehouse experience
•Shipping & receiving
•Time management
•English
•CAD
•Microsoft Project
•DraftingTechnical Writing
•Root cause analysis
•Production Management
•ERP systems
•AS9100
•Quality assurance
•Assembly
•Project scheduling
•AutoCAD (Version 2.9)
•MicroStation (Version 10)
Military Service
Branch: United States Air Force
Rank: E3
Certifications and Licenses
Secret Clearance
April 1979 to July 1985
Skills Summary
Experienced in CAD production management and product workforce coordination and obtained experience in customer service operations, structural civil, industrial plant operations, and project management. Achieved electronic parts marketing, inside and outside sales, warehouse sales and support programs, 3-Tier (web-delivered) RDBMS applications. Written and oral presentation experience on technical material to non-technical management and public audiences. Organizational knowledge of occupational safety and commercial/industrial safety standards. Oracle manufacturing systems with ISO 9000 experience. Strong leadership in relationship-building skills and an in-depth understanding of Microsoft Office Suite including Visio, InfoPath, MS-Project, and ProjectWise. Software/Databases: MS Office, MS Word, MS Excel, MS Power Point, MS Access, MS Outlook, AutoCAD (Version 2.9), MicroStation (Version 10), Oracle, Micro Soft Project Operating Systems: MS Windows
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