Derique Flowers

Denver, CO

ad46i8@r.postjobfree.com

+1-435-***-****

- Dedicated Customer Care Professional with demonstrated strengths in Client facing and over the phone customer service, time management and trend tracking. Great at troubleshooting technical problems and building successful solutions. Excellent verbal and written communicator with a strong background cultivating positive relationships and exceeding goals. Authorized to work in the US for any employer

Work Experience

Customer Care Representative

Pillpack Amazon Pharmacy - Milford, UT

December 2022 to July 2023

Assisting customers on inbound and outbound calls helping them get there medications sent out to them. Talking with Dr. Offices, insurance companies, shipment scheduling and payments. Customer Care Representative

Skyes Inc - Milford, UT

December 2021 to September 2022

Assisting customers on inbound and outbound calls helping them get there medications sent out to them. Talking with Dr. Offices, insurance companies, shipment scheduling and payments. Customer Service Representative

STELLAR - Milford, UT

March 2021 to July 2021

Account management and sales for financial aid to small companies around the world. Concrete Worker

HOG SLAT - Milford, UT

September 2020 to December 2020

• Smoothed concrete and obtained specified finishes, wetting and rubbing surfaces with stone.

• Spread, leveled, and smoothed concrete, using rakes, shovels, hand or power trowels.

• Verified proper construction of concrete forms with skilled checks.

• Maintained quality standards by removing rough spots, filling cracks and polishing surfaces. AT HOME ORDER PROCESSER, SYNQ3 RESTAURANT SOLUTIONS February 2020 to August 2020

COLORADO

SPRINGS, CO

• Verified customer and order information for correctness, checking it against previously obtained information.

• Reviewed orders for completeness according to reporting procedures and forwarded incomplete orders for further processing.

• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.

• Collaborated with team members to meet daily demands and handle challenging projects. Turf Installer

DOMINION TURF - Colorado Springs, CO

March 2019 to November 2019

• Satisfied clients by closely following landscaping designs when laying new sod and planning diverse flowers and foliage.

• Improved looks of yards and gardens with decorative touches such as stones and ornaments.

• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.

• Enhanced customer satisfaction with fast, knowledgeable suggestions to make their vision become a reality.

Independent Sales Contractor

WILD BILL EXPRESS - Colorado Springs, CO

September 2017 to March 2019

Handled administrative requirements underpinning every sale, including preparing contracts, processing payments, and monitoring deliveries.

• Built client trust based on face-to-face interactions and honest business practices.

• Offered extensive knowledge on products to each customer, answering questions and demonstrating features to close sales.

• Answered customer's questions about products, prices and availability

• Estimated and quoted prices, credit or contract terms, and delivery dates. Education

G.E.D.

DOHERTY HIGH SCHOOL - Colorado Springs, CO

January 1999

Skills

• Inbound call management

• Task Prioritization

• Sales

• Documentation

• Attention to detail and quality

• Call flow management

• All Microsoft applications

• Written communication

• Construction

• Landscape Maintenance

• Out bound call management

• Concrete Finishing

• Lawn Care

• Computer literacy

• Customer service

• Typing

• Microsoft Excel

• Telemarketing

• Microsoft Office

Contact this candidate