Customer Service Maintenance Worker

Malcolm Mason

**************@*****.*** 754-***-**** 1710 S State Rd. 7 apt. 201 Pompano Beach, FL 33068-4645

PROFESSIONAL SUMMARY

I am a highly skilled construction, refinery, and maintenance worker with a strong work ethic and extensive hands-on experience in various industrial settings. With the demonstrated ability to effectively complete construction projects, perform maintenance tasks, and operate equipment’s in a safety-conscious manner. I have proven to be proficient in pipefitting, equipment installation and maintenance work. I also have a proven track record of working efficiently in high-pressure environments to meet project deadlines. I have excellent problem-solving abilities, attention to detail, and the ability to adapt to evolving project needs. I am safety-focused team player dedicated to delivering high-quality results and contributing to the overall success of complex construction and maintenance operations.

SKILLS

Excellent Customer Service

Excellent Communication Skills

Customer Relations

Training and Development

Highly Motivated

Excellent Independent Worker

Teamwork and Collaboration

EDUCATIONAL BACKGROUND

St. Croix Educational Complex

High School Diploma

June 2008

Jacobs Creek Job Corps

Certificate of Completion Heavy Equipment Operator October 2014

PROFESSIONAL EXPERIENCE

Amspec Services

Inspector Christiansted, St. Croix

July 2022- February 2024

Highly trained IFIA approved for field inspection services that has assisted with reducing risks and ensuring the integrity and quality of the product.

Implemented various oil and petrochemical Inspection over a wide range of field petroleum inspections services to meet clients’ needs.

Provided guidance and assist in the training of Inspector Trainees.

Operated to the highest standards of ethics, in accordance with the AmSpec Services Statement of Integrity, according to the specifications of the customer.

Worked in cooperation with client’s representatives, U.S. Customs, vessel personnel, government agents and shore facility personnel to ensure accurate results are achieved.

Tic Construction Camron Louisiana

Industrial Insulator / Painter July. 2021-June. 2022

Maintained technical equipment and ensured that they are in working order

Installed and replaced the material that saves energy

Installed and organized fire-stopping materials to prevent the spread of fire and smoke throughout a building.

Performed painting duties on different surface types in the vicinity

Savage St. Croix Christiansted, St. Croix

Machine Operator November. 2020- July. 2021

Assisted in the installation, maintenance, and repair of machinery.

Operated tools in order to aid in the manufacturing process.

Performed periodic checks on equipment and solve problems as detected.

Assisted with others in order to ensure that equipment is in proper working order/condition

Observed and ensured company safety rules and regulations to ensure safety protocols are in place at the work site.

Vivot Christiansted, St. Croix

Mason December. 2019 – November. 2020

Repaired and restored old or damaged masonry work

Helped in the preparation, installation, repair, and rebuilding of tile.

Measured and cut materials to specific dimensions

Applied finishes such as painting and plastering

Used tools and equipment such as trowels, spirit levels, and hammers to ensure the structure integrity and aesthetic appeal of the finished product.

Itech Services St. Croix, VI

Environmental Technician June 11, 2018- December. 2019

Performed preventative maintenance tasks by implementing various tests of oily water sewers and lines

Repaired oily waters, sewers, and sewer lines in order to perform pre-inspections

Performed plumbing repairs and cleaned oily water drain cups and replaced plumbing fixtures

Performed pre-inspections to determine labor and materials needed for work orders as well as safety precautions before entering the environment by cleaning the oil spill.

Juan F. Luis Hospital St. Croix, VI

Security Officer May 2017 - May 2018

Conducted and performed necessary manual labor in the facility

Conducted the necessary precautions to ensure the safety of the hospital’s staff and patients.

Ensured compliance to safety and security procedures within the environment

Provided security and vulnerability assessments to the hospital when requested

Blue Line (Food Distribution Comp.) Houston, TX

Forklift Operator October 2015 to June 2016

Obtained production schedule or shipping order and transport material and equipment to and from designated areas in the facility

Loaded and unloaded goods from vehicles such as trucks or aircraft

Performed a variety of manual labors duties that include, moving goods packed on pallets around the storage facility

Organized and maintained goods in the appropriate storage bays, followed inventory control instructions

Examined products to verify and ensure they meet quality standards

Legette and Plat Monroe, GA

Crater October 2014 to June 2015

Repaired and replaced dimensions, on materials utilizing the appropriate tools and equipment

Assembled materials and performed minor exterior repairs

Repaired and replaced broken crates, nailed cover on crate

Wrapped and tightened metal bands around the crate, utilizing appropriate banding equipment and tools

Organized and attached identification labels containing information such as shipping destination, to ensure preventative maintenance duties.

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