Grant Brandon

*** ****** ***** **** *******, RI *2888

ad465u@r.postjobfree.com [401] 864-5049

Objective Customer Success Manager looking for a full-time position with an Organization, Manufacturer or Distribution Provider focused on the development, implementation, and delivery of projects within North America.

Qualifications Highly energetic professional manager with thorough knowledge of Integrated Systems Solutions throughout various markets and industries. Effective problem solving and proven business ability supported by excellent communication skills. broad experience includes, but not limited to, RFP Initiatives & Negotiations, Project Definition, KPI Analysis, CRM, SaaS Implementation, WMS Distribution and Inventory Management Solutions.

Career Highlights

•Successfully installed system solutions at numerous Fortune 1000 companies throughout the northeast and across the US significantly reducing operational costs and improving inventory accuracy.

•Sold & implemented voice and scanning Warehouse Management Systems and Supply Chain distribution solutions in various markets and industries over the past 20 years.

•Demonstrated technical project management execution skills along with computer expertise in Microsoft's Navision and Office Suite of products.

•Residence in Latin America for over 18 years, fluent in Spanish and knowledge of business practices.

Experience

Feb 2023 – to Present Gannon & Scott Cranston, RI

Management Consultant / Process Integration - Precious Metal Refiner

March 2009 - October 2022 Geib Refining Corporation Warwick, RI

Project / Process and Inventory Manager - Precious Metal Refiner

•Streamlined Policy Procedures and Lot Control for Settlements.

•Tracked Production Processes from Receiving to Finished Goods.

•Automated Monthly, Quarterly, and Annual Physical Inventory reporting.

•Patriot ACT and AML Compliance and Reporting Officer.

•Developed RFP(s), Planning and Project Budgeting for SaaS Implementations and Upgrades.

•Researched and documented operational procedures for Operational Manuals and Protocols.

January 2005 - March 2009 Warehouse Management Systems, Inc. Stamford, CT

Major Account Sales Manager - WMS/Supply Chain Software Provider

•Major Account SaaS sales for Eastern US and Canada.

•Achieved and exceeded annual sales and revenue forecasts.

•Provided project management of account team resources.

•Developed new business opportunities and expanded Value-Added-Reseller network. Extensive national and regional trade show participation.

January 2000 - December 2004 Voxware, Inc. Princeton, NJ

Major Accounts Manager - Voice Directed Distribution Software Provider

•Major Account sales for the Northeast Region.

•Implemented voice and scanning solutions to large Distribution and Warehouse Operations.

•Developed both new and existing business opportunities requiring complex solutions. Met and exceeded annual sales and revenue forecasts by over 30%.

Education

•University of Massachusetts, Lowell MA - BS Business Management

•Suffolk University, Boston MA – MBA Business Studies / Credits

References - Provided upon request.

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