Whitney Solitaire

Contact Information

318-***-****

ad464z@r.postjobfree.com

Career Objective

Seeking to utilize interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to new tasks and environments. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard working by peers, I can be relied upon to help your company achieve its goals. Reliable worker with time management, and computer skills. A driven and computer skills. A driven individual with a desire to use analytical and problem-solving skills to meet goals Experience

Navihealth- Central Support Operation Coordinator

September 2022- February 2023

• This role is responsible for providing direct support to the multidisciplinary team to anticipate and plan for continuum of care and discharge needs and communication with providers and clients • The Central Support Operations Coordinator is responsible for processing inbound and outbound communication (i.e

• Telephonic, fax, electronic notifications and letters), maintaining accuracy of database documentation and the completeness of the medical record and naviHealth database • Complete administrative documentation for member records including but not limited to disenrollment, transitioning, creating authorization shells, attaching documents (i.e. medical records), and logging therapy information

• Assist in a smooth coordination of members care between health providers and the health plan Brillient Corporation – Loan Officer Assistant

August 2020 to January 2022

• Prepare appropriate loan disbursement entries (cashier checks, deposit, wire transfer etc) on signing date, according to loan disbursement instruction provided by Loan Processor • Assists lending officer in the preparation of pre-funding worksheets, loan documentation checklist and other communication necessary to properly submit a loan package to the Loan processing department • Obtain information related to the customer loan origination process including ordering appraisal, environmental reports, credit reports, RESPA documents, preliminary title reports, and customer identification verifications

• Serve as primary contact between client and loan originator, providing professionalism and assuring expectation is met

• Coordinate and prepare documentation for verifications and provide underwriter with the complete and accurate application paperwork

• Review loans and follow up for any additional necessities, while documenting and making notes Southern Scripts – Natchitoches, LA – Customer Service Representative March 2018 to August 2020

• Providing clients with leading pharmacy benefits management founded by pharmacists providing flexible solutions empower planned sponsors to achieve maximum cost saving, and decreased risk plans to achieve patient centered clinical care at the lowest cost. • Answering customer questions about the company, products, or services

• Resolving customer complaints

• Making changes to customers account, processing payments, and addressing billing concerns • Documenting records of customer interactions

• Providing excellent customer service skills in a professional manner

• Handling returns and exchanges

• Being a excellent listener and a active communicator Touch of Grace, Natchitoches, LA – HR Assistant

June 2017- February 2018

• Provide employee benefit deductions information to payroll.

• Assisted in the full interview process: background and drug test, processing I-9 forms, and assisting in onboard training.

• Respond to employee inquiries regarding coverage.

• Maintain employee benefit files and other record keeping.

• Compiled reports for HR Manager to perform HR analytical tasks.

• Assisted in issuing annual individual summary of benefits to employees.

• Update company records with information relevant to each employee’s enrollment. • Processed employee verifications in a timely manner.

• Assisted in processing multiple payroll cycles per month. Cane River Children Services, Natchitoches, LA — Direct Service Worker December 2015 - May 2017

• Developed strong and trusting rapport with each patient to facilitate best possible care and assistance

• Maintained clean and well-organized environment to promote client happiness and safety • Worked to improve patient outlook and daily living through compassionate care • Developed and

maintained office systems to efficiently deal with paper flow CCA- Winnfield Correctional Facility, Winnfield, LA — Correctional Officer June 2013 - October 2015

• Maintained records and logs of man hours, materials and equipment used

•Instructed inmates on work details and transported to work sites

• Maintained daily logs of shift activity

• Supervised inmates during day-to-day activities

Save-A-Lot-,, Natchitoches, LA — Cashier

September 2011- October 2015

● Assisted customers with sales transactions accurately and efficiently, including cash, checks, and card ● Create experience for customers using professional communication skills

● Assist sales associates with takes like returning unprocessed items and organizing check out lanes ● Play a key role in ensuring a max amount of customers satisfactions are met

● Used payment processing equipment and software to accept payments by cash, card and check ● Handling cash, checks, or card while operating the register accompanying sales equipment with a pleasant attitude

Education

May 2018- Associate in Business Administration at Colorado Technical University May 2010- Diploma at Natchitoches Central High School Skills

Communication, Customer Service, Payroll, Decision-making, Active listening, Teamwork, Cash handling, Data analysis, Problem solving, Human resources, Finance, Multi-task, Microsoft office, Accounting, Database, Spreadsheets, Word- processing, Claims information gathering, Business Administration, Loan disbursement

Certification

October 2023- Powered Industrial (forklift)

October 2023- Material Handling

October 2023- Six Sigma yellow belt

October 2023- OSHA 10 hour General Industry

October 2023- NCCER Construction Safety

April 2023- Phlebotomy Technician at Northwestern State University April 2023- First Aid/ CPR

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