Terre Haute Customer Service
Resume:
Andrea Elkins
Terre Haute, IN *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Server
Wings Etc. Grill & Pub - Terre Haute, IN
March 2023 to Present
Greeting and maintaining a satisfied customer. Taking orders and delivering food. Cleaning and sanatizing the dining room and bathroom. Rolling silverware. Cashing out the customers. Direct Support Professional (DSP)
ResCare Community Living - Terre Haute, IN
June 2023 to September 2023
Taking care of individual. Work on qmars. Passed medicine and administrative. Housework, cooking, and making sure individuals were safe.
Prep Cook
Cracker Barrel - Terre Haute, IN
August 2022 to March 2023
Proper use of equipment. Cleaning and sanitizing. Prep and cut food for salad. Using the oven to bake. DSP (Direct Support Professional)
Michael Dunn Center - Kingston, TN
December 2021 to September 2022
Care giver of individual, taking them out to the community, cleaning, Salad Bar Attendant
Shoney's - Harriman, TN
July 2021 to December 2021
Prepping, setting up, breaking down,
Customer Service Representative
eFollett - Terre Haute, IN
August 2015 to March 2016
Taking calls assisting customers multiple phones and putting in orders Education
Certified in Business Administration
TCAT - Harriman, TN
August 2022 to Present
Associate's degree in Information Technology
Ivy Tech Community College - Terre Haute, IN
August 2011 to May 2015
High school diploma or GED
Fernandina Beach High School - Florida
August 2003 to May 2007
Skills
• Special Needs
• Caregiving
• Cleaning Experience
• Meal Preparation
• Cooking
• Home Care
• Administrative Experience
• Dementia Care
• Food Preparation
• Childcare
• Sales
• Cashiering
• Personal Assistant Experience
• Developmental Disabilities Experience
• Microsoft Office
• Laundry
• Patient Care
• Culinary experience
• POS
• Food safety
• Food handling
• Serving
• Restaurant experience
• Computer skills
• Computer hardware
• Microsoft Word
• Microsoft Office
• Microsoft Excel
• Microsoft Powerpoint
• Qmars
• Customer service
• Sales
• Analysis skills
• Cleaning
• Security
• Food preparation
• Serving
• Food handling
• Restaurant experience
• Laundry
• Cash register
• Patient care
• Culinary experience
• Personal assistant experience
• Documentation review
• Dementia care
• Social work
• Childcare
• Medical terminology
• Front desk
• Hotel experience
• POS
• Cash handling
Certifications and Licenses
First Aid Certification
CPR Certification
Microsoft Office Specialist
CompTIA A+
Driver's License
Andrea lea elkins 141263412 iss 04/15/2019 e p 04/15/2027 tennesee Assessments
Cooking skills: Basic food preparation — Proficient March 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Working with MS Word documents — Proficient
April 2023
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Food service: Customer situations — Proficient
March 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Home health aide skills — Proficient
September 2022
Providing care to patients in a home setting
Full results: Proficient
Sales skills — Proficient
April 2023
Influencing and negotiating with customers
Full results: Proficient
Warehouse safety — Proficient
April 2023
Using safe practices in a warehouse setting
Full results: Proficient
Written communication — Proficient
April 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Customer service fit — Proficient
March 2023
Measures the traits that are important for success for customer service roles Full results: Proficient
Customer service — Proficient
September 2022
Identifying and resolving common customer issues
Full results: Proficient
Scheduling — Proficient
April 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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