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Office Manager Front Desk

Location:
Cleveland, OH
Posted:
April 22, 2024

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Resume:

Nichole Bell

Office Manager/Dental Assistant

+1-216-***-****

ad461a@r.postjobfree.com

Bedford, OH 44146

Summary

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Work experience

Office Manager/Receptionist/Dental Assistant

Children's Dental Associates of Chagrin Falls - Chagrin Falls, OH

July 2019 to Present

Pediatric dental office manager that maintains the flow and productivity of front desk and clinical duties

Kept rapport of employee performances and records

Scheduled appointments and sent out claims as well as aging and outstanding balances

Managed the front desk receptionists to ensure adequate production for both doctor and hygenist

Posted electronic EFT and medicaid payments

Checked over payroll time sheets and submitted for final review to owner

Kept track of new patient production was responsible for marketing on practice website and also community sources

Mentored employees on office policies

Processed billing on a daily basis

Dental Front desk/Assistant

Brecksville Kids Dentistry - Brecksville, OH

June 2018 to August 2019

Maintain daily schedule for both doctor and hygenist

Schedule appointments answer incoming calls and collect copayments at end of visit

Completes daily production/payment totals send in pre determinations on behalf of patient insurances

Assisted doctor and hygenist with procedures and took digital rays for all patients

Sterilized instruments,ordered lab supplies and cleaned all operatories

Greeted and sat patients and completed chart notes

Front Desk Receptionist/Hygiene Assistant

Lyndhurst Family Dental

October 2015 to June 2018

Scheduled patients using Eaglesoft software and sent out prior authorizations on behalf of patients insurance companies. Posted work completed using proper dental

ADA codes. Posted insurance checks and opened all daily mail

Posted daily doctor and hygiene production totals, kept track of all co-payments and balances. Sent out claims and called on aging claims worked with Medicaid

insurances as well as private PPO Plans

Completed treatment plans and discussed all financial options and arrangements with patients

Performed Insurance eligibility and verification checks completed breakdowns of insurance

Checked patients Out making sure they had at least one upcoming appointment in the near future rather it be recall or continuing treatment

Education

Associates Of Applied Science

Cuyahoga Community College District - Warrensville Heights, OH

September 2020 to Present

Certified Dental Assistant in Dental Assisting

Cleveland Institute of Dental-Medical Assistants-Cleveland - Cleveland, OH

January 2014 to July 2015

STNA in Medical Assistants

Montefiore Home - Beachwood, OH

December 2013 to June 2015

Skills

Insurance verification

Dentrix

Medical imaging

Dental office experience

Documentation review

Reception



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