Dr. Vivek Chandel BAMS, MD(AM), PGDHHM.

Ayurveda Consultant / Wellness Manager

Ghumarwin Bilaspur, HP INDIA.174021 Mob-

+919*********

Email- /ad45zn@r.postjobfree.com/

LinkedIn- www.linkedin.com/in/drvivekchandel/

CAREER OBJECTIVE

As an experienced Healthcare & Wellness professional with over 14 years of expertise in Wellness, Spa, Research, Pharmaceuticals, and Pharmacovigilance, with a diverse range of experiences & Skills that enrich the Healthcare & Wellness industry.

Background in Ayurveda industry with Qualifications in Hospital & Health Management, Expertise in Ayurveda and international therapies showcase my ability to manage and operate productive wellness & spa effectively.

Knowledge of treatments based on Ayurveda, such as Panchakarma, Naturopathy, Yoga, Meditation, Functional Medicine, Sound Healing, and Fitness, demonstrates a holistic approach toward wellness . Expertise in Ayurveda lifestyle consultations, diagnosis, and treatments, including Nadi Pariksha, Prakriti

& Vikriti analysis, provide personalized solutions to clients. Customized international cuisine based on Ayurveda and Naturopathy diet principles showcases an understanding of the importance of nutrition in overall health and well-being. Strong leadership with Visionary and business management skills helps run organized Health centre while achieving revenue targets. Approachable along with excellent communication and interpersonal skills, has likely contributed to building strong relationships with clients and multicultural Spa Professionals.

The ability to work in a 24/7 support service for emergency treatment with the help of allopathic medicine highlights versatility and adaptability in different healthcare settings Extensive experience and diverse skill set make a valuable asset in enriching the experience and promoting health programs that focus on Relaxing, Energizing, Detoxification, Rejuvenation, and Alternative healing therapies with Ayurveda and Naturopathy principles WORK EXPERIENCE

MSC Cruise line www.msccruisesusa.com as Spa Manager since September- 2023 Job Description: -

Oversee day-to-day operations, including scheduling, appointment bookings, and guest services.

Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards.

Supervise and lead a team of multicultural professionals, including Doctors, Acupuncturists, massage therapists, estheticians, fitness instructors, and support staff.

Evaluate staff performance, provide constructive feedback, and implement performance improvement plans as needed.

Develop and manage staff schedules, taking into account cruise itineraries, peak times, and staff availability.

Develop and manage the budget, including expenses, staffing costs, and revenue targets.

Oversee inventory, including products, equipment, and supplies. Monitor stock levels and reorder as necessary. .

Keep abreast of the latest trends in therapy services, wellness, and customer preferences. Introduce new treatments and products that align with guest expectations. Moksha Himalaya Spa Resort www.mokshaspa.com as Senior Ayurveda Consultant/ wellness manager Since March 2022-Aug2023

Job Description: -

Manage and monitor overall operations of wellness Centre which with 16 treatments rooms dedicated to Ayurveda/Naturopathy therapies, yoga, meditation, Hammam & international Therapies .

Improved standards of service, treatment quality, and hygiene.

Introduced Various Wellness moments, customizing treatment services and innovative different rituals.

Lifestyle consultation for preventive care, medication & treatment (Ayurveda, Panchakarma, naturopathy & alternative therapies) plans according to medical history for clients to get the best result.

Establish new initiative in seeking cost-saving measures.

Promotional marketing of various therapy packages and programs to the in-house guests, working closely with marketing& sales

Niraamaya Retreats India (www.niraamaya.com )as Senior Ayurveda consultant/HOD Since Jan2021- Feb 2022

Job Description: -

Manage and monitor overall operations of Health centre having the treatments based up Ayurveda, Naturopathy,functional medicine, yoga, meditation.

Create memorable experiences for our guests, customizing services and products to suit individual needs by maintaining a guest database of preferences and innovative different rituals.

Lifestyle consultation for preventive care, medication & treatment (Ayurveda, Panchakarma, naturopathy Functional Medicine & alternative therapies) plans according to medical history for clients to get the best result..

Promotional marketing of various wellness packages and programs to the in-house guests, working closely with marketing& sales.

Fazlani Natures Nest Wellness Resort (www.fazlaninaturesnest.com) India a sSenior Ayurveda consultant/ HOD from Aug 2019- Aug 2020

Job Description: -

Team of Doctors, Yoga instructors, therapists & wellness professionals working under supervision, having 24 Treatment rooms, are dedicated for various Ayurveda, Panchakarma, Naturopathy, Physiotherapy, Hydrotherapy, international treatments & Salon Services with a fitness canter.

Establish international standards of service, treatment quality, and hygiene.

Create memorable experiences for our guests, customizing services and products to suit individual needs by maintaining a guest database of preferences and innovative different rituals.

consultation for preventive care, medication & treatment (Ayurveda, Panchakarma, naturopathy, alternative therapies) plans according to medical history for clients to get the best result.

Initiate 10 New Treatments & conducted staff tanning on various Alternative Treatment Techniques, Product Descriptions, Energy Healing, Anatomy, Physiology, and Ayurveda Principles.

Promotional marketing of various spa packages and programs to the in-house guests, working closely with marketing& sales.

MIS reports and Budgets, Significant cost control in the wellness operations.

Establish SOP's and training guidelines for performing authenticated, Traditional Ayurveda, naturopathy Treatments, Western Therapies, Yoga’s, the fitness Centre.

Creating and successfully implementing various Ayurvedic packages ranging from 3 days to 21 days.

Haired a new wellness Team

RADISSON BLU RESORT Goa India as Spa Manager/Ayurveda consultant from November 2017 – July 2019.

Job Description: -

Manage and monitor overall operations of Spa and salon operations.

Spa sales climb up by launching various marketing & upselling techniques & achieve revenue targets by a fair margin.

Initiate New treatments 1st time in the resort, create ongoing in-house promotions and activities to stimulate sales, staff, and customers.

Ensure all operational standards are maintained and documented to enable the continuous and uniformity of business.

Monitoring daily sales activities, preparing monthly financial variances reports & developing annual budgets.

Establish spa treatment quality controls, service, cleanliness, and product usage.

Track proper inventory levels for all professional & retail products, the initiative taken in seeking cost- saving measures.

NAMLANG-HIMAL BIR Kangra H.P as Ayurveda Consultant/Health center Manager from March2015 to October 2017. Mainly dealing with the Clients from Europe. Job Description: -

Support the development and implementation of design and technical guidelines/standards, project planning, and pre-opening procedures and processes to support the roll-out of the new Wellness Center.

To liaise with suppliers, contractors & other departments regarding day-to-day operational issues.

Ensure all facilities are inappropriate operating conditions & hygiene and cleanliness of the Wellness.

Create and promote wellness packages, diet plans for guests in wellness packages. Conducting Wellness Talks for the in-house guests based on Ayurveda Lifestyle. Kangra Herb Pvt. Ltd (www.kangraherb.com) from May 2011 - feb2015 as Production Manager/ Senior Ayurveda Consultant.

Job Description: -

Worked Technical Expert/ Production Manager for the Ayurveda Production Unit.

Knowledge about the raw herbs, classical & patent formulations, QC, QA, parameters for different herbs

Introduced 23 new Herbal Patent products during the tenure (Tablets, capsule, Health drinks, Powder, Oils etc.), within the tenure. with all related documentation as per GMP (testing, approval, clinical trial, costing etc.)

Worked as a Senior Residential doctor with NRI Hospital Baddi (H.P) from Dec 2009 – may 2011. EDUCATION

POST GRADUATE DIPLOMA IN HOSPITAL AND HEALTH MANAGEMENT(PGDHHM) Feb- 2018 INDRA GANDHI NATIONALOPEN UNIVERSITY

MD ALTERNATIVE MEDICINE (MD AM).April- 2011, Indian Board of Alternative Medicines

BACHELOR OF AYURVEDA (BAMS) - Oct 2009 / SKAMC BANGLORE / RGUHS BANGLORE, INDIA

SKILLS

Leadership, Goal Oriented, Horizon Visionary, Business acumen/strategies, latest trends, Marketing & Planning, Promotions & sales, Expense management, Crisis management, managing team of mixed culture, cost controlling, budgeting, Facility management, Customer Satisfaction, Recruiting & hiring, Punctuality, sincerity and loyalty to the work and organization. DECLARATION

I hereby declare that the information and facts stated above are true and correct to the best of my Knowledge and belief. Date:- Dr. Vivek Chandel

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