SOLOMON O POPOOLA

Contact Information:

Phone: 862-***-****

Email: ad45zb@r.postjobfree.com

Objective:

Dynamic and results-driven professional with over eight years of experience in Automobile Sales, Export Services and Desktop administrator. Proven track record of exceeding sales targets, fostering client relationships, and facilitating international export transactions. Seeking a challenging role where I can leverage my expertise to drive business growth and contribute to organizational success.

PROFESSIONAL EXPERIENCE

Head Operations

Popson Autos LLC 2018 - 2024

oSuccessfully managed the entire sales process, from lead generation to closing deals, resulting in a consistent increase in revenue year over year.

oCultivated and maintained strong relationships with domestic and international clients, ensuring customer satisfaction and repeat business.

oDeveloped and implemented effective sales strategies to penetrate new markets and expand the customer base.

oCollaborated with cross-functional teams to coordinate logistics, shipping, and documentation for international export transactions.

oConducted market research and analysis to identify emerging trends, competitor activities, and opportunities for business development.

oNegotiated pricing, terms, and contracts with clients and suppliers to maximize profitability and minimize risks.

oProvided exceptional customer service, addressing inquiries, resolving issues, and ensuring a seamless buying experience for clients.

Networks Technician Comcast

Xfinity 2017 - 2018

oSupport, install, troubleshoot, and repair, high speed internet, cable tv, and telephony systems.

oReceive and process customers’ orders for proper job order management and workflow.

oMaintained accurate travel time and punctuality in keeping customers appointments.

o Resolved customer complaints and concerns with high professional skills.

oEscalate further out of scope technical job professionally to the appropriate Departments for timely resolutions.

Education/non-technical 2015 – 2016

IT Support Specialist

Grand Oak Ltd 2010 - 2014

oProvide remote help desk support, supporting an average of 25 clients, maintaining successful relationships with service providers, dealers and consumers.

o Provided base level IT support to company personnel.

o Researched issues on various computer systems to resolve complaints and answer inquiries.

o Answered, documented, and escalated unresolved issues utilizing Remedy ticking system, to upper management and

o maintained a positive rapport with end-users.

oSupported customers with various network, hardware, and data connectivity issues.

o Provided thorough support and timely issue resolution for clients.

EDUCATION AND TRAINING

Bachelor of Technology: Mechanical Engineering Ladoke Akintola University of Science and Technology,

Certified Negotiation Specialist CNS

CompTIA A+ in View

Certified AWS Cloud Associate

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