Muhamed Sabotic

Assembly line and production

Jacksonville, FL 32216

ad45td@r.postjobfree.com

+1-904-***-****

Authorized to work in the US for any employer

Work Experience

Assembly Line Machine Operator

Shorline plastic - Jacksonville, FL

August 2023 to January 2024

• Repaired parts to all assembly lines for heavy plastic cutting machinery.

• Assembled parts for plastic production

• Forklift operator for delicate and heavy equipment

• Lifting over 100 lbs and standing 12 hours straight.

• Created pallets of pipes

• Disassembled production line machines

Assembly Technician

Snowbird - Jacksonville, FL

March 2021 to January 2023

• Forklift operator

• Painted HVAC units

• Assembled different HVAC units

• Responsible for assembling every part of machine

• Used hand tools drills and saws to maintain production.

• Proficient in needing to meet quotas on amount of full machines assembled per week

• Lifting 90+ lbs standing full shift

• Brazing and cutting metal pipes

• Packing products

Home Renovator

Asim Huskic - Jacksonville, FL

February 2021 to January 2023

Home renovations laborer.

• Responsible of tiling floors

• repairing anything around the homes

• Renovating kitchens and bathrooms

• Driving materials and tools in van

Customer Service Associate

Concentrix - Jacksonville, FL

May 2018 to February 2019

• Responsible for training new employees, customer service standards, and sales techniques also hospitality.

• Always put 120% when working by staying after hours to get job done

• Delivered accurate, prompt, and friendly customer service.

• Researched and solved customer issues on site and made sure they left happy.

• Developed reputation as an efficient service provider with high levels of accuracy

• Handled emails, inbound calls, and outbound calls

• Kept records of customer complaints

• Interacted with customers through live chat

• Assisted customers with questions

• Processed customer transactions

• Assisted customers with a warm and professional attitude

• Booked appointments

Collections Representative

Diversified Consultant Inc. - Jacksonville, FL

May 2016 to May 2017

• Responsible for customer service, hospitality, and training new employs on weekly operations.

• Implemented new strategies for customer service and treated all clients fairly.

• Managed daily, monthly, and quarterly sales goals for collections, firm was in top 3 in country due to being taught and following policies and laws.

• Since working there i have never missed my monthly collections goal. Education

Associate of Arts in Business Administration

Businesses Administration Florida State of Jacksonville - Jacksonville, FL Present

High School Diploma

River City Science Academy - Jacksonville, FL

May 2014

Skills

• Assembly (1 year)

• Mechanical knowledge (1 year)

• Schematics

• HVAC (1 year)

• Painting (2 years)

• Soldering

• Equipment Repair (2 years)

• CNC

• Blueprint Reading (3 years)

• Electrical Experience (2 years)

• Programmable Logic Controllers

• IT support (1 year)

• Manufacturing (2 years)

• Fabrication (2 years)

• Troubleshooting (5 years)

• Welding

• Desktop Support (4 years)

• Plumbing (1 year)

• Microsoft Windows (4 years)

• Machining

• Live Chat (7 years)

• LAN

• Pricing

• Active Directory

• Android

• Computer Networking (4 years)

• Mechanic Experience (2 years)

• Help Desk (5 years)

• MIG welding

• Communication skills

• Customer service

• Customer retention

• Sales

• Van driver

• Construction

• Home repair

• Pipe fitting

• Brazing

• Assembly line

• Forklift

• Driving

• Heavy lifting

• Cash handling

• Cold calling

• Cash register

• Assembly

• Technical support

• HVAC

• Help desk

• Manufacturing

Languages

• Serbian - Fluent

Certifications and Licenses

CompTIA A+

March 2020 to December 2021

CompTIA Network+

January 2018 to January 2020

Virginia college

CompTIA Security+

January 2018 to January 2020

Virginia college

Forklift Certification

October 2023 to October 2027

Barbering License

Driver's License

January 2021 to December 2028

Assessments

Technical support — Completed

August 2021

Performing software, hardware, and network operations Full results: Completed

Technical support: Customer situations — Proficient August 2021

Responding to technical support situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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