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Customer Service Representative

Location:
The Hammocks, FL, 33186
Posted:
April 20, 2024

Contact this candidate

Resume:

Brittany Bynes

Decatur, GA *****

ad45pd@r.postjobfree.com

+1-754-***-****

Authorized to work in the US for any employer

Work Experience

Collector

Sequium Asset Solutions - Marietta, GA

January 2022 to Present

I am a Collector, I contact different customer who’s been in dept, working on behalf of a number of clients like att u-verse, comcast, Verizon wireless,and many more, I must say I do very well because I was recently selected Sequium’s rookie of the month. Personal Vacation Planner

Carnival Cruise Lines - Miramar, FL

October 2019 to January 2020

• Outbound sales

• Booking appointments

• Make 100 percent bookings Per day

Customer Service Representative

Alorica - Miami Lakes, FL

April 2019 to October 2019

• answering inbound calls

• Assisted customers with a warm and professional attitude

• Assisted customers with questions

• Kept records of customer complaints

• Handled emails, inbound calls, and outbound calls Delivery Driver

Amazon Fulfillment Associates - Miami, FL

January 2019 to March 2019

• Delivered packages scanned package

• Met 100 percent of delivery goals

• Maintained and documented changes to fleet equipment

• Delivered a variety of products, including commercial goods and Fragile items

• Verified product

Customer Service Representative

Teleperformance - Margate, FL

January 2017 to March 2018

• Answering inbound calls, making sales,

• Interacted with customers through live chat

• Assisted customers with questions

• Handled emails, inbound calls, and outbound calls

• Booked appointments

• Managed customer accounts

Verizon Wireless Customer Service Representative

GC Services - Lakeland, FL

February 2015 to September 2016

• Answering inbound calls approving applications online and off line work, providing customers with there personal informations per customers request

• Kept records of customer complaints

• Handled emails, inbound calls, and outbound calls

• Handled billing issues and order inquiries

Sales Manager

Dds discount - Miami, FL

January 2014 to February 2015

1.

• Supervised floor sales

• Supervised cashiers and register transactions

• Sold Merchandise also handling returns

• Identified sales opportunities and acted on leads

• Stocked inventory

Education

Ged

Skills

• Call Center (5 years)

• Customer Care (5 years)

• Customer Service (8 years)

• Customer Support (3 years)

• Cold Calling

• Outbound Sales (2 years)

• Delivery Driver Experience (Less than 1 year)

• Inside Sales (2 years)

• Upselling (1 year)

• Business Development

• Negotiation

• Sales Management

• Sales

• Live Chat

• Salesforce



Contact this candidate