Brittany Bynes
Decatur, GA *****
ad45pd@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Collector
Sequium Asset Solutions - Marietta, GA
January 2022 to Present
I am a Collector, I contact different customer who’s been in dept, working on behalf of a number of clients like att u-verse, comcast, Verizon wireless,and many more, I must say I do very well because I was recently selected Sequium’s rookie of the month. Personal Vacation Planner
Carnival Cruise Lines - Miramar, FL
October 2019 to January 2020
• Outbound sales
• Booking appointments
• Make 100 percent bookings Per day
Customer Service Representative
Alorica - Miami Lakes, FL
April 2019 to October 2019
• answering inbound calls
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls Delivery Driver
Amazon Fulfillment Associates - Miami, FL
January 2019 to March 2019
• Delivered packages scanned package
• Met 100 percent of delivery goals
• Maintained and documented changes to fleet equipment
• Delivered a variety of products, including commercial goods and Fragile items
• Verified product
Customer Service Representative
Teleperformance - Margate, FL
January 2017 to March 2018
• Answering inbound calls, making sales,
• Interacted with customers through live chat
• Assisted customers with questions
• Handled emails, inbound calls, and outbound calls
• Booked appointments
• Managed customer accounts
Verizon Wireless Customer Service Representative
GC Services - Lakeland, FL
February 2015 to September 2016
• Answering inbound calls approving applications online and off line work, providing customers with there personal informations per customers request
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
• Handled billing issues and order inquiries
Sales Manager
Dds discount - Miami, FL
January 2014 to February 2015
1.
• Supervised floor sales
• Supervised cashiers and register transactions
• Sold Merchandise also handling returns
• Identified sales opportunities and acted on leads
• Stocked inventory
Education
Ged
Skills
• Call Center (5 years)
• Customer Care (5 years)
• Customer Service (8 years)
• Customer Support (3 years)
• Cold Calling
• Outbound Sales (2 years)
• Delivery Driver Experience (Less than 1 year)
• Inside Sales (2 years)
• Upselling (1 year)
• Business Development
• Negotiation
• Sales Management
• Sales
• Live Chat
• Salesforce