Customer Service Warehouse Associate

Banu Camci

*** • *** • **** ***********@*****.*** Stockton, CA

Objective: Seeking a full-time role leveraging expertise in decant operations, prep-receiving, and problem-solving. Eager to contribute hands-on experience from Amazon's RPND department, utilizing proficiency in product handling, computerized systems, and adept issue resolution to enhance operational efficiency and drive organizational success.

Experience

Amazon Warehouse Stockton, CA

Warehouse Associate Aug 2021 - Dec 2023

● In charge of the decanting process within the RPND department, efficiently emptying and organizing incoming products for further processing

● Oversaw the prep-receive procedures, ensuring accurate and timely handling of inventory

● Utilized computerized systems to facilitate the transfer of products to designated sections, employing precision and adherence to protocol

● Proficiently addressed challenges and resolved issues that arose during the transfer and dispatch of items, employing problem-solving skills to maintain operational continuity

Aras Kargo Istanbul, Turkey

Cargo Handler Feb 2014 - Nov 2019

● Managed the sorting process for incoming packages, employing precision and attention to detail to ensure accurate handling

● Utilized RF scanners to track and manage package movement, ensuring seamless integration into the system

● Identified any special handling requirements and followed established protocols for different types of packages

Boyner Istanbul, Turkey

Customer Service Associate Sep 2009 - Dec 2013

● Provided excellent customer service by addressing questions, resolving issues, and maintaining a positive and helpful demeanor

● Specialized in handling returned orders, conducting thorough quality checks to assess the condition of products

● Applied strong problem-solving skills to maintain customer satisfaction while adhering to company policies

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