Customer Service Executive Assistant
Resume:
Ashley Savard
Enthusiastic Customer Service Professional eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of Customer Service protocols with an emphasis on safety.
EXPERIENCE
Response Senior Care, Annapolis, MD-Caregiver
02/13/2024- Present
Caring for the elderly within their homes with everyday needs and wants.
Aaron Group, Sudbury ON -Taxi Driver/Dispatcher
May 2022- April 7, 2023
Driving to and from places, wheelchair accessible. Dispatch a fleet of 45 cars.
Live in Nanny Ayr, ON- Nanny
July 20/21 – May 2022
Caring for a family of 4 with everyday needs and wants.
SKILLS
Customer Service:
●Responsible for the handling of food and beverages to ensure quality of service and safety.
●Ability to work effectively in a fast-paced environment using critical thinking and problem-solving skills; strong ability to prioritize and good time management skills.
●Demonstrated competency in assisting, directing, and providing information to clients and the public.
Executive Assistant:
●Answering Phone calls.
●Giving instruction and knowledge.
●Understanding of confidentiality processes, as well as incoming and outgoing manual and electronic mail procedures.
●Knowledge of typical office equipment operation, including photocopier, fax machine, scanner, and computers.
●Collection and organization of information, as well as data entry and filing experience.
●Helped to organize events and ensure success by taking on additional tasks and responsibilities.
●Excellent interpersonal skills with applied good judgment, professionalism, and discretion.
Dispatch:
●Coordinate and monitor the movement of vehicles within a fleet.
●Intermediate computer skills and tying skills.
●Dispatched to 45 vehicles providing directions and notes.
●Professional telephone manner.
●Ability to remain calm, manage stress, and work under pressure.
●Work quickly and accurately with the ability to multitask.
First Aid & CPR- Adults & infants 2024
Ashley Savard
1266 Van Camp Court
Annapolis, MD USA 21409
******.******@******.***
EDUCATION
St Charles College, Sudbury Ontario — OSSD
September 2010- May 2014a
Cambrian College, Sudbury Ontario — N/A
September 2015- January 2015
Studied Police foundations.
The Airline Academy of Daytona Beach, Florida, USA - 2021
Studied such topics as Airline Terminology, City Codes, Safety, and Superior Customer Service.
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