Amaira Burner

Missouri, Saint Louis County

ad45o1@r.postjobfree.com

+1-314-***-****

I am currently seeking a full-time position where I can influence and develop my skills in a team environment, while providing excellent customer service and quality work. I alsowould liketo obtain a position as a team-player in a highly motivated, goal oriented and friendlyenvironment. Willing to relocate: Anywhere

Work Experience

Customer Service Representative

Zu- Lightfire - St. Louis, MO

June 2018 to October 2020

• Make outbound callsto prospects probe to see if customer is interested in furthering education.

• Input and verify prospects information.

• Look for schools we have available for prospect in area.

• Let prospect know the school name, degree level and the program they have available.

• Get confirmation for school to reach out with further information. Customer Service Representative

MCR Holdings - St. Louis, MO

November 2019 to April 2020

• Make outbound calls verify information about vehicle.

• Let customer know which warranty special they have available.

• See if customer would like further information.

• Get customer right over to sales representatives. 3rd Party Representative

GC Services - St. Louis, MO

May 2017 to October 2017

• Makes arrangements with the customers to pay balance in full or set up the best possible arrangements.

• Documents all collection activity in the client/GC system in a concise and accurate manner.

• Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews

• Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals

• Maintains good public relations

Stocker

Walmart - St. Louis, MO

July 2016 to January 2017

• Make available all incoming stocks to the appropriate sections of the department

• Convey freight from the truck to the floor for proper placement

• Place the price tags properly on the items and make sure that the barcodes too are placed correctly

• Handle all the stock inventories and recheck them to ensure that they are accurate Teacher Assistant

Brighter Daycare/BFL - St. Louis, MO

April 2016 to July 2016

• Reinforcelessonspresented by teachers by reviewingmaterial with students in groups

• Enforceschool andclass rules to help teach students proper behavior

• Help teachers with record keeping, such astrackingattendance

• Help teachers prepare for lessons by getting materials ready

• Help supervise students in class, between classes, during lunchand recess Customer Service

Afro World/BFL - St. Louis, MO

May 2015 to October 2015

• Greet customers and ascertain what each customer wants or needswhile providing exceptional customer service

• Received and processed cash, credit card, and debit card transactions

• Conducted outbound calls to inform them about any upcomingevents

• Answered incoming calls and took orders and answered any questions

• Maintainedknowledge of current sales and promotions, policies regarding payment and exchanges and security practices

• Inventoriedstock and requisition for purchase

Education

GED

St. Louis, MO

June 2017 to June 2017

Skills

• Direct Care

• Time Management

• Surveillance

• Problem Solving Skills

• Communication skills (9 years)

• Delivery Driver Experience

• Sales

• Microsoft Excel

• Microsoft Office

• Computer skills

• Cash register

• Research

• Driving

• EMR systems

• Customer service

• Call center

• Data entry

• Communication skills

• Cold calling

• Office experience

• Phone etiquette

• Microsoft Powerpoint

• Computer literacy

• Patient Care

• HIPAA

• Vital Signs

Certifications and Licenses

Class E License

September 2021 to December 2027

Class E license, MO

Contact this candidate