Customer Service Representative
Resume:
Amaira Burner
Missouri, Saint Louis County
*************@*****.***
I am currently seeking a full-time position where I can influence and develop my skills in a team environment, while providing excellent customer service and quality work. I alsowould liketo obtain a position as a team-player in a highly motivated, goal oriented and friendlyenvironment. Willing to relocate: Anywhere
Work Experience
Customer Service Representative
Zu- Lightfire - St. Louis, MO
June 2018 to October 2020
• Make outbound callsto prospects probe to see if customer is interested in furthering education.
• Input and verify prospects information.
• Look for schools we have available for prospect in area.
• Let prospect know the school name, degree level and the program they have available.
• Get confirmation for school to reach out with further information. Customer Service Representative
MCR Holdings - St. Louis, MO
November 2019 to April 2020
• Make outbound calls verify information about vehicle.
• Let customer know which warranty special they have available.
• See if customer would like further information.
• Get customer right over to sales representatives. 3rd Party Representative
GC Services - St. Louis, MO
May 2017 to October 2017
• Makes arrangements with the customers to pay balance in full or set up the best possible arrangements.
• Documents all collection activity in the client/GC system in a concise and accurate manner.
• Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews
• Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
• Maintains good public relations
Stocker
Walmart - St. Louis, MO
July 2016 to January 2017
• Make available all incoming stocks to the appropriate sections of the department
• Convey freight from the truck to the floor for proper placement
• Place the price tags properly on the items and make sure that the barcodes too are placed correctly
• Handle all the stock inventories and recheck them to ensure that they are accurate Teacher Assistant
Brighter Daycare/BFL - St. Louis, MO
April 2016 to July 2016
• Reinforcelessonspresented by teachers by reviewingmaterial with students in groups
• Enforceschool andclass rules to help teach students proper behavior
• Help teachers with record keeping, such astrackingattendance
• Help teachers prepare for lessons by getting materials ready
• Help supervise students in class, between classes, during lunchand recess Customer Service
Afro World/BFL - St. Louis, MO
May 2015 to October 2015
• Greet customers and ascertain what each customer wants or needswhile providing exceptional customer service
• Received and processed cash, credit card, and debit card transactions
• Conducted outbound calls to inform them about any upcomingevents
• Answered incoming calls and took orders and answered any questions
• Maintainedknowledge of current sales and promotions, policies regarding payment and exchanges and security practices
• Inventoriedstock and requisition for purchase
Education
GED
St. Louis, MO
June 2017 to June 2017
Skills
• Direct Care
• Time Management
• Surveillance
• Problem Solving Skills
• Communication skills (9 years)
• Delivery Driver Experience
• Sales
• Microsoft Excel
• Microsoft Office
• Computer skills
• Cash register
• Research
• Driving
• EMR systems
• Customer service
• Call center
• Data entry
• Communication skills
• Cold calling
• Office experience
• Phone etiquette
• Microsoft Powerpoint
• Computer literacy
• Patient Care
• HIPAA
• Vital Signs
Certifications and Licenses
Class E License
September 2021 to December 2027
Class E license, MO
Contact this candidate