L E E D U N C A N

CONTACT

919-***-****

ad45jp@r.postjobfree.com

LinkedIn

S K I L L S

• Leadership

• Agile

• Jira

• Project Management

• Product Ownership

• Tracking Deliverables

• Process Optimization

• Strategy & Planning

• Stakeholder Relationships

• Contracts

• Risk Management

• Collaboration

P ROFILE

10 years experience in design, sprint leadership, and project management at IBM. A proven track record in spearheading cross-team, end-to-end design projects via Jira with budgets up to $10M.

Possesses a keen ability to transform large technology projects, partner with stakeholders and users, manage scope creep, and drive accelerated progress. E XPERIENCE

IBM Raleigh, NC 2012-2023

Design for AI, Project Manager Mar 2022 – Jul 2023 Reimagined and prototyped new Watson AI applications within IBM products and services.

• Designed the integration of AI pricing models into the IBM Hybrid Cloud platform.

• Developed a design implementation plan for transitioning users from the traditional SAP.

• Transitioned historical graphical user interface to the modern SAP S/4HANA interface. At 50% of project completion, the tool was 30% faster and significantly more aesthetically pleasing and user-centered.

• Transformed several large-scale in-house tools to modern standards or sunset them.

• Within 6 months, reduced total tool availability by 5%. Targeted to reach a 10% reduction by the 1-year mark.

IBM Garage Collaboration Studio, Project Manager Mar 2021 - Mar 2022 Established worldwide practice for Quote-to-Cash collaboration with IBM brands.

• Served as Scrum Master and led worldwide Agile ceremonies by creating plan templates. Within 30 days, time allocated to team project management was reduced by 50%.

• Achieved 100% of program goals by effectively motivating and guiding staff.

• In 9 months’ time, I narrowed down a set of 5 practices to 1. LEE DUNCAN Page 2 of 2

E DUCATION

MBA

Clarkson University

Potsdam, NY

BS, Business Administration

Castleton University

Castleton, VT

* summa cum laude

E XECUTIVE

P ROGRAMS

Design for Innovation

Massachusetts Institute of

Technology (MIT), Online

Global Operations

Management

Maastricht School of

Management, Maastricht,

Netherlands, On-Site

CREDENTIALS

• IBM Agile Achiever

• IBM Agile Advocate

• IBM Agile Explorer

• IBM Garage Foundation

• IBM Garage Essentials

• Blue Core Coach

• Enterprise Design

Thinking Coach

• Enterprise Design

Thinking for AI

AWARDS

• Silver Stevie Award, 2019

• Silver Best in Biz Award,

2019

Enterprise Design Sprint Leader Jul 2019 - Mar 2021 Led cross-team design sprint thought leadership through 200 design sprints and inclusive collaboration with the Chief Information Office and Chief Data Office.

• Analyzed problems and recommended solutions, boosting productivity and output, delivering under budget by $2M.

• Scaled design sprint methodology worldwide to 1K+ IBMers. Production of a tested prototype was reduced from half a year to 5 days. Internal Agency Designer Sep 2018 - Jul 2019

Facilitated design research and prototyping for digital products: Watson AI, Blockchain, Cognitive Analytics, Robotics, Automation, and Salesforce Lightning.

• Drove integrative delivery from first experience to final code for 10+ projects.

• Worked closely with global development teams to implement design specifications.

UX Designer & Voice of the Seller Product Owner Jan 2018 - Sep 2018 Translated business needs into deep, prioritized, and groomed backlog via Jira while managing issue tracking and burndown.

• Created "User First" design concepts and story mapping for multi-million- dollar applications that integrated IBM Hybrid Cloud.

• Delivered accelerated prototyping, collaboration and design for broad IBM products and services, saving IBM up to 50% in production time. Scrum Master Mar 2016 - Jan 2018

Ensured that Agile development teams worked effectively, followed Agile principles, and delivered high-quality software.

• Upheld strict project timetables with careful monitoring and management of team activities.

• Managed efficient deployments, handling more than 10 launches and updates each year.

Solution Designer: Analytics Cloud & Watson Dec 2012 - Mar 2016 Worked closely with stakeholders, including business analysts and product owners, to prepare business requirements and objectives.

• Drove process improvements for product-based solutions to optimize the speed and ease of bringing offerings to market.

• Supported IBM activity for Solutions, Acquisitions, Value Model Transformation, and the Global Client Delivery Advocate mission of simplifying delivery of cross-brand solutions.

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