Mary Myla C. Reyes

*** ***** ****** **** * Strathroy Ontario (N7G 2H9)

ad45f8@r.postjobfree.com

+1-226-***-****

EMPLOYEMENT HISTORY

BUKIDNON SUITES HOTEL

Front Desk Manager (2019-2024)

Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)

Train, supervise and support office staff, including receptionists, security guards and call center agents

Schedule shifts

Ensure timely and accurate customer service

Handle complaints and specific customers requests

Troubleshoot emergencies

Monitor stock and order office supplies

Ensure proper mail distribution

Prepare and monitor office budget

Keep updated records of office expenses and costs

Ensure company’s policies and security requirements are met

Front Desk Officer (2013-2019)

Answers phone calls courteously

Guides guests and issues guest badges

Handles client complaints

Files documents

Maintains schedules

Plans business travel

Refills office supplies

Receives deliveries

Responds to customer inquiries

Cleaner (2011-2013)

Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)

Perform and document routine inspection and maintenance activities

Carry out heavy cleansing tasks and special projects

Notify management of occurring deficiencies or needs for repairs

Make adjustments and minor repairs

Stock and maintain supply rooms

Cooperate with the rest of the staff

Follow all health and safety regulations

EDUCATION

2012 Tertiary Education

Bukidnon State University

Bachelor of Science in Food Technology

College Graduate

PERSONAL INFORMATION

Date of Birth February 12,1991

Place of Birth Malaybalay City, Bukidnon, Philippines

Nationality Filipino

Passport No. P0832172C

SKILLS

Computer Literate (Word, Excel, Power point)

Multitasking Abilities

Attention details

Mary Myla C. Reyes

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