Data Entry Quality Control

**** ********* ** *******, **, *****

901-***-**** ********.*******@*****.***

EDUCATION BACKGROUND

●Muslim High School : Graduated 1991

●Gambia College :: Major: Teaching and Education Associates degree : Graduated 1995

●Rust College ::Major: Teaching and Education Associates transferred

TECHNICAL SKILLS

●Inventory Management Software

●Leadership

●Management

●Data Entry

●Quality Control

●Problem-Solving

●Warehouse Management Systems

●Customer Service

●Returns clerk

●Training

EXPERIENCE

New Breed Logistics/ XPO Logistics/ GXO Logistics January 2013- March 2024

Verifier

●Handling returns involves updating inventory records, tracking stock levels, and ensuring accuracy in the system

●Accurate and fast data entry skills to input information into the warehouse management system, such as product quantities, locations, and other relevant data.

●Understanding of quality control processes to ensure that incoming and outgoing products meet the required standards and specifications.

● Ability to identify and troubleshoot discrepancies in inventory counts, shipments, or other issues that may arise during the verification process.

Return Clerk

●Understanding the products being returned, including their specifications, features, and any special handling requirements.

●Resolving discrepancies between returned items and customer orders, identifying reasons for returns, and finding solutions to prevent future occurrences.

●Communicating with customers regarding their returns, addressing inquiries or issues, and professionally providing assistance.

●Maintaining accurate records of returns, including reasons for return, condition of items, and any necessary paperwork for processing refunds or exchanges.

LEADERSHIP AND AWARDS

Verification Trainer

●Training new employees on warehouse procedures, safety protocols, and quality standards to contribute to optimizing operations, maintaining quality standards, and fostering a culture of excellence within the organization.

Grow GXO University

●Certification in logistics leadership

●Certification in logistics Supervisor

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