Des Moines, IA 503**-***-*** **** ad45ck@r.postjobfree.com

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ONTARIA MANN

SKILLS

Business Development

Staff Management

Operations Management

Training and mentoring

Goal-Oriented

Policy Enforcement

Staff Development

Staff Discipline

Organizational Skills

Interpersonal Skills

WORK HISTORY

SUPERVISOR 04/2023 to Current Securitas Security, West Des Moines, IA

Reduced incidents of data theft

Closely monitoring surveillance systems

Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.

Managed a team of security officers, providing guidance, support

Evaluated existing emergency plans

performance evaluations to ensure a high level of professionalism.

Provided onboarding training

OFFICE MANAGER/LEAD DISPATCHER 03/2019 to 12/2022

Bob Oliver Heating and Air Conditioning, Des Moines, IA

Maintained website and social media platforms.

Scheduled all technician appointments.

Addresses customer complaints and resolved concerns.

Received and dispatched orders

Maintained computer and physical filing systems.

Maintained payrolls for all employees

DAYCARE OWNER/OPERATOR 02/2015 to 04/2018 TLC Daycare, Des Moines, IA

Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.

Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.

Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.

EDUCATION

Indianola High School, Indianola, IA High School Diploma, 05/1998

CERTIFICATIONS

Guard Card for State of Iowa (Security License) First aid and CPR Certified

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