BENJAMIN PHILIPS

Ikeja, Lagos, ****** Nigeria +234********** ad45bs@r.postjobfree.com

PROFESSIONAL SUMMARY

Enthusiastic Terminal Supervisor with extensive knowledge of logistics and training excellent employees. Adept at planning schedules and working on tight budgets without sacrificing the quality of work. Successful at meeting long-term goals and daily streamlining.

Proactive team worker with over 10 years of experience, skilled at planning long-term goals and day-to-day streamlining for an organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency

SKILLS

Safe Transportation

Baggage Handling

Company Policy Compliance

Routine Inspections

Operational Standards

Key Performance Indicators (KPIs)

Daily Operations Management

Daily Logs

Supply Chain Performance Management

Client Base Retention

Managing Assets

Freight Processing

Teamwork Skills

Technical Writing

Carrier Negotiations

Data Interpretation

Warehouse Inspections

Warehouse Supervision

MS Office Suite

Policy Enforcement

Fleet Dispatching

Interdepartmental Collaboration

Safety Regulations Implementation

Accounting Softwares

WORK HISTORY

TERMINAL SUPERVISOR 01/2012 to CURRENT

Tincan Island Container Terminal Lagos, Nigeria

Operating heavy-duty equipment like forklifts while maintaining safety protocol

Training new staff on job duties, company policies, and safety procedures for rapid onboarding

Categorizing cargo received and redirected shipments in response to customer requests

Conducting inventory audits with 99% accuracy following company procedures

Maintaining established levels of goods based on sales forecasts and demand to fulfill orders on time

Spearheading warehouse improvement initiatives to advance operational efficiencies and increase revenue

Maintaining energy and enthusiasm in a fast-paced environment

Handling day-to-day shipping and receiving overseeing more than 1000 packages per day

Performing freight processing functions, assisting associates with irregularities in freight

Performing duties following applicable standards, policies, and regulatory guidelines to promote a safe working environment

EXPORT SUPERVISOR 04/2008 to 12/2011

Lagos And Niger Shipping Company Lagos, Nigeria

Oversaw staffing and selection decisions to allocate resources and manage project assignments

Established, monitored, and revised service standards for customs clearance operations

Examined documents to comply with federal and foreign regulations governing the shipment, receipt, and documentation of products

Spearheaded continuous improvement of processes and controls to drive consistent customer satisfaction

Oversaw pre-alerts to determine if freight would arrive as expected

Trained new staff on job duties, company policies, and safety procedures for rapid onboarding

Expedited resolutions of shipping errors and packaging mistakes

Conducted research to address shipping errors and packaging mistakes

Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time

Reviewed established business practices and improved processes to increase efficiencies and reduce expenses without compromising customer service levels

EDUCATION

Bachelor Of Science Mass Communication 2018

University of Lagos, Lagos, Nigeria

CERTIFICATIONS

Intermediate Excel for Data and Financial Analysis, Tincan Island Terminal- 2021

REFERENCES

Available on request

LANGUAGES

English:

Bilingual or Proficient (C2)

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