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Support Specialist Customer Service

Location:
Richmond, TX
Posted:
April 21, 2024

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Resume:

ALEXIS KEILLOR

NURSING ASSISTANT/BEHAVIOR SUPPORT SPECIALIST

832-***-****

ad458i@r.postjobfree.com

*** ****** **** **. ** MARQUE, TX-77568

EDUCATION & CERTIFICATIONS

August 2023 BLS Certification

Community Health and Education Services

-Followed by American Heart Association guidelines.

August 2023- September 2023 Texas Nurse Aide

Active Nursing Assistant Training of Clear Lake

-Clinicals at Bayou Pines Care Center- La Marque, Tx

January 2023- December 2023 Accelerated Bachelors in Nursing: Undergraduate

University of Texas at Arlington

-Undergrad Pre-requisites

January 2022 – July 2022 Associate of Applied Science: Nursing pre-licensure

College of the Mainland

-Continuation of core classes

August 2017 – August 2019 Associate of arts: Psychology

Lone star college system – Montgomery

-Basic core classes

-Small animal husbandry and restraint

-Vet technology

EXPERIENCE

November 2023 – Current Behavior Support Specialist/ PBX Operator

Devereux Advanced Behavioral Health – League City, Tx

- Performed ADL for adolescents and young adults with emotional, behavioral, developmental, and psychiatric disorders.

- Assisted Teachers in teaching specific programs per clients’ specific needs.

- Answered Phones and directed callers to their desired location.

- Data entry: Excel and Word

- Scanned and Filed important Documents: Clients Medical Docs., Staff Personal docs.

July 2022 – September 2023 Air B&B Housekeeper

Galveston Housekeeping- Galveston, Tx

-Clean and Maintain Air B&B’s top to bottom when guests check out.

August 2021- July 2022 Veterinary Technician & Customer Service

Dickinson Animal Pet Hospital – Dickinson, Tx

-Collect and review patient (pet) past shots/medication history.

-Assisted in patient surgeries and monitored anesthesia machine to ensure patients’ safety throughout process.

August 2019 – August 2021 Assistant Veterinary Technician & Customer Service The Mobile Vet Clinic – Conroe, Tx

-Administered patient vaccines, H.W.T, fecal floatation, Restrained the aggressive, provided preventatives, Clipped nails, etc.

August 2014 – August 2019 Department associate & Customer Service Manager

Hobby Lobby inc. – Spring, Tx

-Educated new hires.

-Resolved customer inquiries and complaints in an empathetic manner.

-Decorated store to appeal to customer

SKILLS & ABILITIES

- Customer Service

- Microsoft Word

- Excel

- Organized and Proficient

- Ability to lift over 60lbs

- Vital Signs

- Prevention of Ulcers

- Dedicated and Hard-Working

-Dietary Responsibilities and feeding

- Laundry Services

- ADL

REFERENCES

Brenda Manning, MSN, RN

Active Nursing Assistant Training Instructor

832-***-****

Patti Dillingham

Licensed Veterinary Technician/ Customer Service

The Mobile Vet Clinic

346-***-****

Sydney Smith

Child Psychologist assistant

346-***-****

Alexis Sweeney

Recruiting Specialist/

People operations (HR)

Devereux Advanced Behavior

ad458i@r.postjobfree.com

281-***-****



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