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Customer Service Computer Science

Location:
Manhattan, NY, 10019
Salary:
20$
Posted:
April 21, 2024

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Resume:

New York City College of Technology (CUNY)

Associate of Science - Computer Science

SKILLS

● Microsoft Office

● Fluent in Bengali and English

EXPERIENCE

Lucky Nephew Construction Service Corp - Security Service / Guard

Queens, NY - January 2019 - Present

● Securing the premises and personnel by patrolling property; monitoring

surveillance equipment; inspecting buildings, equipment, and access points;

permitting entry.

● Obtains help by sounding alarms.

● Prevents losses and damage by reporting irregularities; informing violators of policy

and procedures; restraining trespassers.

● Controls traffic by directing drivers.

● Completes reports by recording observations, information, occurrences, and

surveillance activities

● Maintains environment by monitoring and setting building and equipment controls

● Maintains the organization's stability and reputation by complying with legal

requirements

● Ensures operation of equipment by completing preventive maintenance

requirements; following manufacturer's instructions; troubleshooting malfunctions;

calling for repairs; evaluating new equipment and techniques.

● Contributes to team effort by accomplishing related results as needed.

United States Postal Service – Mail Handler (Seasonal)

Brooklyn, NY - November 2021 – February 2022

Sorting mail of all classes received from delivery vehicles and conveyers for processing at other units.

Delivering mail designated for other distribution areas (may require operation of forklift).

Unloading mail items from sacks and pouches and then loads them into appropriate containers for processing.

Operating other Mail Handler equipment and machinery as needed.

Supporting as needed in supply room and slip room.

Maintaining clean, neat, and professional appearance which includes wearing the approved uniform.

Dunkin Donuts - Cashier/Customer Service Associate

New York, NY- June 2016 - August 2018

● Recognized and rewarded for outstanding work performance to cultivate a

● positive and collaborative customer service culture.

● Maintained cleanliness and presentation of the stockroom and production floor.

● Helped drive sales goals and achieve monthly quotas.

● Organized shipments, shelves, and other duties when needed.



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