**** ********* **

Redding CA *****

530-***-**** Mobile

ad453b@r.postjobfree.com

DANIEL W. HAYES JR

PROFILE

Muti-talented Service/Operations Manager, successful at handling customer issues quickly and effectively. Demonstrated record of developing successful policies used store wide to promote customer engagement and reduce issues. Bringing 30 years of progressive management experience. Motivated by delivering successful business operations, including safety, service, cost, and associates. Able to remain calm and poised, able to change and adapt to any situation. Able to deliver company goals and metrics. I offer valuable insights on opportunities for new growth and expansion.

EXPERIENCE

WALMART D.C SUPPLY CHAIN FLEET MANAGER

2018-Present

Direct a team of service professionals focused on meeting company goals and metrics. Establish and oversee department budgets for expenditures, material and labor. Uphold team productivity and quality objectives, by setting and maintaining clear benchmarks for service. Collaborate with multiple interdepartmental divisions of the supply chain, to achieve overall success. Manage production operations and maintain clean work environment in adherence to FDA and OSHA requirements. Strengthen traceability, developing organization systems for contracts, records, reports and agendas. Enhance operational performance by developing effective business strategies through data driven reports. Responsible for multiple locations associate development. Improving multiple levels of associate skills gaps to zero.

ACHIEVEMENTS HIGHLIGHTS

I was recruited to Walmart D.C. Red Bluff CA in 2018 to help bring a low performing location, back to delivering world class maintenance, and to help restore company culture. Instilling company culture, Safety, Service, Cost, People, with zero loss mindset. In 2018 the Red Bluff D.C location ranked 43rd of 53 Walmart D.C.s with performance metrics in the United States. In 2020 we captured Best In Class, “Shop Of the Year.” Walmart’s highest achievement possible.

WALMART CERTIFICATIONS

Daily Management System Champion, Responsible for updating daily shift metrics and tasks for 24 Technicians, Office Clerk, and Parts Clerk.

Responsible for multiple Walmart D.C. locations, Red Bluff CA, Sacramento CA, and McCarran NV. Setting up Business relationships with Outside Repair Vendors, and Training associates at these locations Walmart Policies and Company Culture.

Certified T-3 Equipment Trainer, (including)- Sit Down Fork Lift, Yard Tractor, Genie Boom Lift, Scissor Lift, Overhead Hoist, and Air Operated Air Lifts.

Certified California Air Resource Board Technician. All California O.E.M manufactured diesel engines emissions specialist.

Warranty and Accident Claims manager, fluent with Claims and Repairs processes with O.E.M manufacturers. Fluent with contract processes.

Accident Claims and Safety Management Manager for Red Bluff CA Walmart D.C. location.

Walmart Management Core Academy Graduate, Walmart Process Guide, “One Best Way” Business Solutions Graduate.

HAYES TRUCK CENTER

1986-2006

Family owned Truck and Equipment repair center in Redding CA for 20 years. Learned all aspects of owning and managing a profitable business. Learned and applied the most current repair procedures needed to keep up with the advancing technology. Learned the knowledge of customer service, and how to deliver our services with 100% customer satisfaction.

ACHIEVEMENTS HIGHLIGHTS

Working closely with Family, and dedicated technicians in the Diesel Technology Industry, all determined to build a long lasting business, able to compete in today’s business world. I was blessed to be able, to have the opportunity to work with some of the highest talent available in the industry. I have the combination of experience, and data needed to be successful, and I have the desire to apply these abilities in business and life.

EDUCATION

SHASTA COLLEGE REDDING CA

1989-1992 Administration of Justice- Criminal Science, . Associates Degree.

Bellevue University - 2022- Present - Working towards Bachelor Degree in Business Leadership and Management.

Six Sigma Global Institute

Lean Six Sigma Certified Member I.D.# 86528851

SKILLS & INTERESTS

Second generation business owner/technician, with a proven success record, leading men and woman reach higher skill sets, and achieve goals. I have spent my career learning, applying, and teaching this knowledge to improve processes in todays advanced technologies. I have the desire to be involved in leading this technology, with others, striving towards one absolute goal, giving 100% effort to do the best job possible.

I am happily married for 12 years, my wife and I, enjoy the outdoors with our 3 children, camping, fishing, and boating. We want our children in tuned with preserving nature, and enjoying time with family.

Thank You: Daniel Hayes Jr.

Looking forward to meeting with your company.