Jacqueline Martinez

New York, NY - 917-***-**** - ad452v@r.postjobfree.com

Profile

Professional and skilled bilingual with over 10 years of public safety experience and background in providing personal and on-the-job tasks in assigned areas seeking an opportunity with an organization that encourages advancements in my accumulative experiences, and enables me to make a positive contribution with my courtesy and commitment. Experience

Postal Worker / City Carrier Assistant 02/2023 - CURRENT United States Postal Service (USPS) Bronx, New York, White Plains, New York

● Efficiently sort and deliver mail and packages along assigned routes, ensuring timely and accurate distribution to residential and commercial addresses, as well as efficient workflow and dispatch.

● Provide exceptional customer service by addressing inquiries, resolving delivery issues, and maintaining a positive rapport with recipients, contributing to overall customer satisfaction and retention.

● Adhere to strict safety protocols and regulations while operating postal vehicles and handling mail, promoting a safe work environment and minimizing the risk of accidents or injuries. Security Guard / Shift Supervisor 05/2020 – 01/2022 NYC Health + Hospitals COVID-19 Testing Center Bronx, New York

● Undertook regular internal and external foot patrolling of a site while confirming it remained a safe environment for all drop-in staff or visitors who required testing.

● Enforced standard health and safety procedures, as well as ensured all COVID-19 protocols were met, and all visitors on premises were practicing these protocols, as well as implementing regular activity reports. School Crossing Guard 09/2018 – 03/2023

New York Police Department (NYPD) 48th Precinct Bronx, New York

● Monitor street crossings throughout the appointed times when children go to school and go home from school typically during early mornings and rush hour; escort children and the elderly as they cross the streets in the marked crosswalks, when necessary, both safely and efficiently.

● Record license plate numbers of vehicles found disregarding traffic signals; stopping and warning drivers only when essential and report any traffic violators; communicate with supervisors day-to-day regarding any on-duty issues. Building Access Security Guard 03/2015 – 04/2017

Prime Protective Bureau Bronx, New York

● Maintained constant surveillance to assigned areas and provided appropriate assistance as needed to clients, their employees, guests and visitors in an expedient manner; responsible for knowing all locations of premises and operations of fire alarms, firefighting and first aid regularly.

● Managed all daily activities and irregularities, wrote incident and supplemental reports as well as other written documentations of day-to-day activities while alert of persons engaging in unusual or prohibited behavior.

Microsoft Office Suite Fire Safety Risk Management Occupational First Aid/CPR Crisis Intervention Communication and Ethics Organization and Adaptability Fluency in English & Spanish Time Management Problem Solving Collaboration