O C T O B E R * * * * — M A Y * ***

Employment History

EA to Vice President - Facility & Support at MEDICA Super Specialty Hospital, Kolkata

F E B R U A R Y 2 0 2 2 — J A N U A R Y 2 0 2 4

● Act as the single point of contact for all employees, clients and internal/external partners’ queries to the office of the VP-Facility & Support.

● Ensure all database including appointments to the office is updated.

● Coordinate with HODs on budgetary compliances and analysis of deviations, if any, with justifiable reasons.

● Organized and coordinated monthly meetings.

● Handled confidential and sensitive information with discretion and tact.

● Coordinated events and worked on ad hoc projects.

● Worked with senior management to initiate new projects and assist in various processes.

Senior Aviation Trainer at Kenpro Learning, Bangalore F E B R U A R Y 2 0 2 0 — J U L Y 2020

● Improved course modules through consistent hard work and dedication to aviation training.

● Maintained excellent attendance record, consistently arriving to work on time

● Offered friendly and efficient training to all aspiring students, and handled challenging situations with ease.

● Conducted online training and personal development classes for students, during lockdown period.

● Monitored participant workflow and behaviors throughout training process.

● Prepared and presented supplementary learning material to support structured lessons.

Premium Class Cabin Crew at Emirates Airline, Dubai

● Established clear communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

● Increased flight on time performance, by directing passengers in correct ways of stow luggage in overhead compartments and/or under seats

● Managed more than 700+ passengers per day, abide company SOP to promote safe environment for travellers and employees.

● Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.

● Proven ability to learn quickly and adapt to new situations. Senior Cabin Crew Member at Jet Airways, Bangalore J A N U A R Y 2 0 1 1 — A U G U S T 2 014

● Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures

● Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.

● Improved on passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.

● Relayed updates and information to passengers after confirming key details with pilot.

● Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Priyanka

Chakraborty

12+ years’ experience as

Cabin Crew, Soft Skill

Trainer & Executive

Assistant.

Kolkata, India

+91-990*******

ad451w@r.postjobfree.com

DATE OF BIRTH

10/07/1986

MARITAL STATUS

Married

Links

linkedin.com/in/priyanka-

chakraborty-377b9617

Skills

Customer Service

Customer Experience

Communication Skills

Time Management

Aviation Security

Teamwork

Fast Learner

Adaptability

Team Management

Professionalism

Business

Development

Presentations Skills

Computer Literacy

Interpersonal Skills

Confidentiality

Attention to details

Training

Flight Safety

Critical Thinking

Aviation Trainer at Flying CATS, Bangalore

S E P T E M B E R 2 0 0 9 — J A N U A R Y 2 0 1 1

● Assessed student needs to develop effective Aviation and grooming training plans

● Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness

● Eliminated process gaps by implementing new methods of standardized training.

● Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.

Cabin Crew at Spicejet Airlines, Mumbai

J A N U A R Y 2 0 0 8 — A U G U S T 2 0 0 9

● Enforced lost and found procedures for any items inadvertently left behind by travelers.

● Explained use of safety equipment, including seatbelts and oxygen masks and delivered in-depth safety presentations to passengers

● Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.

● Followed company regulations and rules to promote safe environment for traveler’s and employees.

● Resolved passenger conflicts and medical emergencies during flights. Education

Bachelor of Arts, Periyar University, Salem

S E P T E M B E R 2010

B.A. English

Courses

Computer Awareness Course (CAC), CMC Limited, Kolkata J U N E 2 0 0 3

One-year Diploma in Aviation and Hospitality Management, Air Hostess Academy, Bangalore

J U N E 2 0 0 8

Diploma in Nutrition (Internationally Accredited CPD Activity), Fab Academy-United States. (Online)

A P R I L 2 0 2 0

Business English Teaching Certification, Udemy Learning, Online A P R I L 2 0 2 0

Diploma in Diet Planning (Internationally Accredited CPD Activity), Fab Academy-United States. (Online)

M A Y 2 0 2 0

Diploma in Makeup and Hairstyling, Christine Valmy Institute, Kolkata. M A R CH 2 0 2 1 — D E CE M B E R 2 0 2 1

Languages

English

Hindi

Bengali

Contact this candidate