Erin Dessormeau

Ready and willing to start working immediately immediately!

Henderson, NV 89002

ad44zs@r.postjobfree.com

+1-725-***-****

To obtain a position that utilizes my skills, motivation and experience to benefit mutual growth and success for myself and the company. Looking to make next job not just a job but a career. Authorized to work in the USA for any employer.

Authorized to work in the US for any employer

Work Experience

Travel Merchandiser

SAS Retail Services - Henderson, NV

May 2021 to September 2021

• Build displays within all different Smith's/Kroger stores

• Pulling old merchandise and creating a plan-o-gram and reset the products as requested.

• Stock merchandise in stores and help night shift employees if need be C0- Owner-Housekeeping ~ Concierge Service

Mother-Daughter Cleaners - Henderson, NV

May 2006 to March 2020

· Trustworthy and honest family owned housekeeping business with long term client base and references.

· Provided stellar housekeeping services for private homes, estates, condos, and commercial buildings.

· Handling special requests or projects as requested by customers.

· Provided concierge services such as running errands, shopping, making appointments, and office work as needed.

Retail (Team Lead, Replenishment, Customer Service, Loss Prevention) KMART - Henderson, NV

September 2013 to January 2016

· Assist customers with requests and handle customer needs on the sales floor.

· Worked as a member of loss prevention team monitoring sales floor.

· Received and unloaded merchandise freight stocking into appropriate areas.

· Packing and shipping online orders.

· Creating layouts and displays for sales floor.

· Backroom inventory control.

· Breaking down all package material, boxes, and removing all trash. Retail (Replenishment)

JC Penny’s - Henderson, NV

May 2009 to April 2012

· Received and unloaded merchandise freight.

· Stocked merchandise to appropriate areas.

· Breaking down all package material, boxes, and removing all trash.

· Assist customers with requests and handle customer needs on the sales floor. Cashier- Hostess

Johnny Mac’s - Henderson, NV

March 2010 to September 2010

· Host for the restaurant ensuring guests were greeted, seated and had overall positive dining experience.

· Cashier for customers including balancing cash drawer at end of shift.

· Responsible for carryout order and delivery orders.

· Maintaining clean and organized front of restaurant environment.

· Assist servers with silverware set-up and supply replenishment . Administrative Assistance

Horizon Concrete Inc - Henderson, NV

June 2008 to August 2009

· Summer intern position.

· Review all employee paperwork and files for accuracy, filing, and scanning as needed.

· Input payroll into payroll system.

· Processed accounts payable invoices.

· Entered marketing advertisements into the computer.

· Miscellaneous office duties as assigned.

Education

Associates in Psychology

Community college of Southern Nevada - Henderson, NV 2010 to 2012

Graduate - Diploma

Cowen Sunset Academy - Henderson, NV

2005 to 2010

Skills

• Customer Service Focused

• Great Organizational Ability

• Attention to Detail

• Good Interpersonal Communication Skills

• Ability to Work Independently or Successfully within a Team

• Experience in Retail Loss Prevention

• Typing Skills 35-40 wpm

• Experience with Office Equipment (computers, fax, copiers)

• Microsoft Office (Word, Excel, PowerPoint,

• Outlook)

• Administrative Experience

• Cash Handling

• Freight Experience

• Front Desk

• Guest Services

• Customer service

• Computer skills

• Sales

• Help desk

• Supervising experience

• Technical support

• Leadership

• Windows

• iOS

• Social media management

• English

• Google Suite

• Facebook Advertising

• Merchandising

• Operating Systems

• Planograms

• Android

Certifications and Licenses

Driver's License

May 2019 to May 2026

Assessments

Manufacturing fit — Proficient

October 2021

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Warehouse safety — Proficient

February 2022

Using safe practices in a warehouse setting

Full results: Proficient

Call center customer service — Proficient

March 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Scheduling — Proficient

April 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Basic attention to detail — Proficient

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Attention to detail — Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Automotive maintenance — Proficient

December 2022

Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient

Sales skills — Proficient

March 2022

Influencing and negotiating with customers

Full results: Proficient

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Forklift safety — Proficient

September 2020

Best practices and safety hazards in forklift operation Full results: Proficient

Basic computer skills — Proficient

December 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Workplace safety — Proficient

June 2021

Using safe practices at work

Full results: Proficient

Customer service — Proficient

October 2022

Identifying and resolving common customer issues

Full results: Proficient

Warehouse safety — Proficient

October 2022

Using safe practices in a warehouse setting

Full results: Proficient

Technical support — Proficient

October 2022

Performing software, hardware, and network operations Full results: Proficient

Delivery driver — Proficient

September 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Cleaner fit — Proficient

November 2023

Measures the traits that are important for successful cleaners Full results: Proficient

Customer service — Proficient

September 2020

Identifying and resolving common customer issues

Full results: Proficient

Technical support: Customer situations — Proficient October 2022

Responding to technical support situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

During the time and gap of unemployment since 2021, I was pregnant and had my 2nd daughter and have been unable to gain employment due to raising a new born and infant as a single parent. My daughter is now a few months shy of being 2 years old and has the proper necessary care for myself to get back at it and begin working again as quickly as possible and I am overly eager and dying to get back to work at this time!

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