TROY SHUTT

405-***-**** ad44vr@r.postjobfree.com

Employment History

Center for Public Management/Medical Outreach, Norman, OK – November 2023 - February 2024

Customer Service Representative

Would use DOS/IMS, Family Assistance & Client Services (FAC’s), OnBase & Query Programs/Applications to find addresses, phone numbers, emails & to see if the client is in a Nursing Home or has passed away before calling them to renew their Medical Benefits.

Did Inbound calls to help clients sign up for Liheap, a program to help people with their utility bill.

Expedited clients who needed Liheap activated for medical reasons to the Life Threatening Department.

Updated DOS/IMS, FAC’s, OnBase & Query on the outcomes.

Jack Onofrio Dog Shows, LLC., Oklahoma City, OK – June 2015 - November 2023

Assistant Editor/Proofer

Produced, formatted & proofed the Judging Programs & Catalogs.

Organized & adhered to schedules for over 300 dog shows each year.

Used Excel when clients would send their information on Excel Spreadsheet.

Used DOS to upload judges to the correct booklet & to check and make sure that each Show is updated with all the events that they are holding.

Consistently performed quality work with little to no supervision in a high-pressure environment.

U-Haul, Edmond, OK - May 2012 - May 2015

Customer Service Representative

Helped customers find what they needed.

Rang up merchandise & rented out equipment as needed.

Cleaned equipment to get ready for rental.

Answered the phone & made reservations.

Opened & closed and made deposit.

Primerica, Oklahoma City, OK - 2011 - 2012

Representative

Helped families manage their personal finances.

Held a life license.

Recruited & helped with the interview process.

Remington Park, Oklahoma City, OK - 2002-2004; 2008-2009

Assistant Supervisor

Opened & closed off track betting areas, handled over $2,000 in sales transactions daily, responsible for over $5,000, deposits & provided customers with orders & needs of services.

Received & paid out money, keeping records of money & negotiable instruments involved in performing various financial transactions.

Accounting for all receipts & disbursements.

Counts cash drawer upon opening to verify amount; ensures enough cash is kept in drawer for daily needs.

Various Studios, Los Angeles, CA & Oklahoma City, OK - 2004-2012

Commercial Actor/Marilyn Manson Impersonator

Attended auditions and casting calls in order to audition for roles.

Portrayed and interpreted roles, using speech, gestures, and body movements in order to entertain, inform, or instruct radio, film, television, or live audiences.

Studied and rehearsed roles from scripts in order to interpret, learn and memorize lines, stunts, and cues as directed.

Skills

I use Microsoft Office, Word & Adobe Acrobat daily.

Education

University of Central Oklahoma, Edmond, OK - 1993-1996

Bachelor’s Degree in Community Health

Professional References

John Nicholas

Delinquent Associate I – FCL Support department

Midland Mortgage, a division of MidFirst Bank

405-***-**** • ad44vr@r.postjobfree.com

Vannessa Nicholas

Mortgage Assistance Specialist II – Mortgage Assistance Center

Midland Mortgage, a Division of Midfirst Bank

405-***-**** • ad44vr@r.postjobfree.com

Mat Luse

Realtor

405-***-**** • ad44vr@r.postjobfree.com

Contact this candidate