Shift Lead
Resume:
Joanna Naomi Sierra
Lockeford Ca 95237
**********@*****.***
Experience
Panda Express: Lodi, CA July 2017- Present
Cook/ Shift lead. Mon-Friday 35 hours/week
● Cooked food & make sure closing procedures are followed
● Enforced and maintained strict up to date cleanliness policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction
● Maintained a clean and organized environment that allowed employees to work in a safe environment
● Memorized over 20 menu items and rotating specials in order to give customized recommendations to guests
● Handled POS system transactions that include credit, cash, and refunds to ensure seamless and accurate cash flow
● Successfully resolved conflict resulting in customer satisfaction Court Observer Program: Superior Court of Stanislaus February 2023- May 2023
● Not payed/class credit internship
● Observed Judge Valli K. Isreals courtroom
● Observation of daily routine in a Courthouse
● Observed motions, preliminary hearings, jury selection process etc. Education
California State University Stanislaus, Turlock, CA August 2021-May 2023
● Bachelor degree in Criminal Justice with a concentration in Legal studies
● GPA 3.7, Honor Dean List Fall 2021, Spring 2022, & Fall 2022
● Graduating with Magna Cum Laude Honors
● Collaborative Institutional Training Initiative Program (CITI) : Social & Behavioral Research Certificate
San Joaquin Delta College, Stockton, CA August 2018- May 2021
● -AA. Administration of Justice, AA. Humanities -GPA 3.5 References: Manager’s
-Ru Zhang 530-***-**** -Michelle Rin 209-***-****
-Work phone 209-***-****
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