Customer Service Representative
Resume:
************@*****.***
JOSHUA
CANN LAMPTEY
CLEANER /ROOM ATTANDANT
PROFILE
Dedicated cleaner with years of experience as a room attendant, housekeeper, and customer service representative. Good attitude, good work ethics, and a solid team player. keeps a high standard of professionalism while delivering reliable, high-quality service. diligent, willing to put in long hours, and willing to cover extra shifts when needed.
WORK EXPERIENCE
SILICON HOTEL / CONFERENCE CENTRE
CLEANER 2021 - 2023
Experience in general cleaning tasks such as vacuuming, dusting and mopping floors.
Followed safety and health policies and procedures.
Implemented a daily, weekly, monthly and annual cleaning and maintenance check schedule the company
Plan and organize the use and consumption of cleaning tools.
JEFFKINGS HOTEL
HOUSE CLEANER 2019- 2021
Experience in providing top-notch residential cleaning services.
Expertly cleans bathrooms, kitchens, living areas, and bedroom to highest standards.
Efficiently removes dirt, dust, and debris from all areas of the home.
Scraped gun off of hard surfaces
Cleaning of canopy at a filling station.
MANNER HEIGHT HOTEL
ROOM ATTANDANT / SERVING 2017-2019
Making beds, change sheets, remove, and replace used towels and toiletries.
Deliver and retrieve items on loan to guests, examples iron and ironing.
Sweep, mop floors, dust furniture, and vacuum carpet.
Restock beverages and food items in the mini bar.
Ensure security of the guest rooms and privacy of guest.
attend to customers upon entrance
establish work schedules and procedures
resolving customer complaints or issues
maintain financial statements and records
SKILLS
Multitasking
Cleaning experience
Mopping
Customer care
Housekeeping
Organization Adaptability
Photography
Adobe Creative Cloude
Art
Administration Skills
Audio Visual
EDUCATION
Niagara College, Ontario
Hospitality and Tourism Management
January 2024 – Ongoing
Kwame Nkrumah University of Science and Technology.
Bachelor of Fine Art.
[2018-2022]
Takoradi Polytechnic
Achimota Senior High School.
(Visual Art)
[2015 — 2018]
CERTIFICATES
NSP 2022
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