Quality Assurance Customer Service

PK

PATRICK KAYIRANGA

******************@*****.*** 254********* 6739, Kigali Rwanda

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organizational Skills

Quality Assurance

Decision-Making

Microsoft Office

Nairobi Nairobi, Kenya

Self Employed

03/2019 - Current

Provided excellent service and attention to customers when face-to-face or through phone conversations.i also worked as tax collectors where I was focused on custome satisfaction, accountability,and proper time management China road and bridge corporation Kigali,

Rwanda

Automobile Mechanical

07/2017 - 04/2018

Performed oil changes on vehicles, including draining and replacing the oil and filter.

Inspected brakes, suspension, exhaust systems, steering mechanisms, tires and wheels for wear or damage.

Assisted in the repair of engines and engine components such as pistons, valves and bearings.

Repaired or replaced worn parts such as brake pads and wheel bearings.

Cleaned parts with solvents or steam cleaners prior to assembly or installation.

Maintained shop tools and equipment in a clean working condition.

Followed safety procedures when handling hazardous materials such as fuels and oils.

Completed paperwork accurately recording labor times and parts used.

Observed experienced mechanics while performing

maintenance tasks.

Adhered strictly to company policies regarding customer service standards.

Provided feedback on any issues encountered during maintenance activities.

Agruni company limited Kigali, Rwanda

Tax Collector

08/2016 - 07/2017

Maintained accurate records of all tax collection activities. Answered inquiries from taxpayers about tax bills and other payment issues.

Developed strategies to improve collections process Summary

Skills

Experience

Finalize Resume

Change Template Edit Resume

Save & Next

efficiency and effectiveness.

High School Rusizi

High School Diploma

11/2012

University of Rwanda Huye Campus

BBA in Finance

I didn't not complete my university studies because of lack of school fees English: First Language

Education and Training

Languages

Finalize Resume

Choose how to get your resume

Email your resume

Download your resume

Contact this candidate