Christopher Rita

480-***-****

ad4440@r.postjobfree.com

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Qualifications Summary

I am a professional and aggressive individual with years of business management skills. I maintain a proven record in which I strive to develop key relationships that drive business and increase profitability. I understand the importance of powerful openings as well as the power of questioning and listening to uncover customer needs. I am an individual who consistently follows ethical guidelines and is a devoted self-starter.

Skills

Microsoft Office Suite including Access, Excel, Outlook, PowerPoint, Word

Strong Organizational Skills

Effective Time Management Skills

Communications

Problem Solver

Presentations

Experience

Cutter Aviation 2023-Current

Phoenix, Arizona

Line Service Technician

Provide world-class customer service with respect to activities on the ramp.

Interfaces with customers, pilots, passengers, senior staff and regulatory agencies.

Fuel aircraft prior to departure or at arrival.

Confer with customers in person to provide information about products and services, to take orders, or to obtain details of complaints.

Pushback aircraft to is designated location once inspections are complete and proper clearance is given.

Maintained perfect compliance pertaining to attendance.

Southwest Airlines

Phoenix, Arizona

Ramp Agent Lead

Directly responsible for marshalling in all Southwest Airlines fleet.

Load/unload commodities on and off aircrafts.

Service aircraft at the gate after its arrival and prior departure.

Pushback aircraft to is designated location once inspections are complete and proper clearance is given

Maintained perfect compliance pertaining to attendance

2022-2023

GoDaddy

Scottsdale, Arizona

Customer Consultation/Care Representative & Website Design Specialist

Directly responsible for selling GoDaddy products and services.

Became a GoDaddy product expert that helps advise customers what the best solution to their goals are.

Answers questions and troubleshoot issues related to the customers’ accounts, billing, and products.

Worked directly with small businesses in designing and maintaining their WordPress Websites.

Maintained KPIs that kept me in the top 10% of the whole department.

Symantec/LifeLock

Tempe, Arizona

2019 -2022

2015 – 2019

Cyber Security Agent/Partner Specialist

Serve as primary point of contact for all operational aspects related to the partner accounts for designated channel(s). This includes supporting one to two channels offering phone and email support, with occasional travel for offsite meeting

Gather and communicate technical requirements, establishing and managing reporting, account research and promo code maintenance.

Collaborate with sales, marketing, product, legal, risk and compliance, business intelligence, and IT teams to ensure all partner needs are met.

Remaining current in changing products and marketing promotions as well as participate in product launches for the business unit

Freelife International/L’dara International

Phoenix, Arizona

2013 – 2015

Customer Care Agent/Marketing Assistant

Receive inbound phone calls/emails from the field.

Assist Marketing Department with promotion of products, monitor of various campaigns, and process monthly contests.

Implement new recognition programs for both companies.

Maintain a 100% attendance record.

West Coast Ultrasound Institute

Phoenix, Arizona

2012 – 2013

Externship Coordinator Assistant

Serve as liaison between students, college faculty, and organization providing the externship department coordinator assistance in gaining new externship locations.

Maintain ACCSC accreditation.

Monitor and update affiliation agreements.

Focus and maintain a 91% hire rate for all programs.

DMR Wedding Entertainment

Phoenix, Arizona

2007 – Current

Owner, Operator, Master of Ceremonies

Provide professional mobile entertainment to Brides and Grooms.

Responsible for effectively communicating and interacting with various customers, vendors, and accounts within the wedding industry.

Implement a variety of sales strategies and problem-solving techniques which has generated company growth and increased profitability.

Responsible for outside marketing to gain new accounts and maintain existing relationships.

Bonneville International Corporation

Phoenix, Arizona

2005 – 2006

Promotions Coordinator

Work in a Team Environment with the Sales and Programming Departments.

Promote radio station to become number one station in its demographic two consecutive years.

Assist with running the board during live broadcasts.

REAL ESTATE

Ahwatukee Foothills

2003 – 2005

Agent

Wal-Mart Corporation

Mesa, Arizona

2001 – 2003

Department Manager

Managed and maintained the Deli Department.

Monitored and ensured the inventory was fully stocked.

Ensured all employees complied with all safety and health code standards.

Implemented new payroll procedures by regularly auditing time and attendance records.

BP/Amoco Aviation

Chicago, Illinois

1997 – 1999

Aircraft Detailer/Scheduler

Upon returning from domestic or international trips, I detailed the interior and exterior of Gulfstream GIII, GIV, and GV.

Scheduled and monitored all arrivals and departures for all high executives within organization.

Met and exceeded deadlines while maintaining an emphasis on quality.

Consistently maintained a professional image and the integrity of the company.

Education, Training, Professional Associations

Bachelors of Science, Business Management and Marketing

May, 2010

University of Phoenix, Phoenix, Arizona

Real Estate License

2006

Arizona School of Real Estate and Business

Crew Chief

1997 – 2001

United States Air Force

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