NAGA MANI PRIYA GARAGA

Email: ad443x@r.postjobfree.com

https://www.linkedin.com/in/nagasfdc/

Summary:

•10 x Salesforce Certified Professional having Overall 10+ Years of IT experience with 8+ years of strong experience in design, Development, communities, Integrations, Lightning development (AURA and LWC), lightning services, conventional to lightning migration and deployment of software the use of Force.Com, Apex, Visualforce and Cloud Computing primarily based totally Salesforce CRM, customization and improvement and 2+ years in Java/J2EE.

•Experience in Administration, Configuration, Implementation (Soap API, Rest API and Metadata API as CallIn and callout services) and Support of Salesforce CRM and Salesforce SFA applications.

•Developed and recommended CRM roadmap for customers in the Financial Domain.

•Experience in Visualforce pages to support the Lightning Experience and desirable expertise of lightning mode and its features.

•Strong in Lightning Aura framework with Applications, Components, Controllers, Stylesheets.

•Worked on Visual Flows and Process Builder to automate workflow movements primarily based totally at the functional requirement.

•Designed several Web Pages in Visual Force for functional needs in the Salesforce.

•Designed and developed Apex Triggers for various functional needs withinside the application.

•Good information on Apex improvement in growing Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions and lightning components.

•Technical Knowledge about Salesforce lightning schema builder, procedure builder, app builder, additives and lightning connect.

•Worked on integrating Salesforce with 3rd party products, ideally using web services on REST API based integrations.

•Creating lightning pages, the usage of Web Component, controller, helper, style, documentation, render, design, SVG.

•Experience in developing salesforce Lightning Apps, Lightning Web Components, Controllers and Events.

•Worked on both lightning frameworks Aura and LWC.

•Experienced in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as required by business requirements.

•Experience with Salesforce.com Sales Cloud, Service cloud, financial cloud, Community, and Force.com platforms.

•Worked with Data loader for loading attachments into salesforce. Com, related to Objects like Accounts, Contacts, Opportunities, and Activities.

•Experience with integrating SFDC and AppExchange companions including MARKETO, CPQ/APTTUS (Config, Price & Quote).

•Demonstrated proficiency in using Marketing Cloud Automation Studio and Journey Builder for complex real-time marketing workflows.

•Created Lightning web components (LWC) and apps combining Lightning Design system, Lightning App Builder and Lightning Component features.

•Migrating existing Aura Components and Visual force web page to lightning web components (LWC) to improve application performance by following web standards, shadow DOM, custom elements, templates, ECMA Script, events.

•Customization of Apttus product by the usage of Salesforce capabilities like triggers, VF pages.

•Experience in designing and imposing complicated Lightning Aura Components leveraging the Salesforce Lightning Component Framework.

•Used SOQL & SOSL for data manipulation needs of the utility the use of platform database objects.

•Strong revel in in defining and dealing with custom Objects, developing web page layouts, growing subject validations, marketing campaign Management, formulation and workflow guidelines the usage of Salesforce.Com and Eclipse IDE for Salesforce.

•Experienced in creating and activating the Marketing Campaigns in Salesforce.com.

•Salesforce Marketing Cloud Administration, Configuration & Setup.

•Worked with business owners to understand their Salesforce Marketing Cloud application requirements.

•Developed and executed marketing campaigns using Marketing Cloud's Email Studio.

•Worked on salesforce CRM changes required to support the designed architectural data model and business processes in Marketing Cloud.

•Having good experience with journey builder, content builder, Automation Studio, and Audience Builder in Marketing Cloud.

•Having good experience in AmpScript core functions.

•Continuously monitored SSO performance and user feedback to identify areas for improvement. Leveraged user analytics to optimize the user experience and enhance overall system efficiency.

•Good exposure on Design Patterns (Creational, Structural and Behavioral).

•Extensive experience in developing enterprise applications using Java and J2EE technologies such as JSP, Servlets, Tiles, Struts, Spring, XML, XSL, HTML, JavaScript, JDBC and CSS.

•Good exposure to RDBMS, SQL, and PL/SQL, writing SQL scripts for efficient report generation.

•Experienced in complete lifestyles cycle application development from necessities accumulating and design to UAT (User Acceptance Testing).

Technical Skills:

SFDC Technology

Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web services, Apptus CLM, Visualforce Pages, Visualforce Component and Controllers, AJAX, Workflow & Approvals, Dashboards, Lightning component Framework, Aura UI Framework, Analytic Snapshots, Case Management Automation, Custom Objects, Sandbox Refreshments, Deployments (Change sets), SOQL, Process Builder, Workflow Rules, Approval Process.

SFDC Tools

Apex Data Loader and Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool, Apttus, Steel brick, Visual Studio Code, Lightning Studio Extension.

Various Salesforce Clouds

Marketing Cloud, Sales Cloud, Service Cloud, Experience (Community) Cloud.

Languages

Apex, Core Java, Java Script, AmpScript, Jquery.

Methodology

Agile, scrum, SDLC, RUP.

Education:

•Bachelor of Technology in Information Technology from JNTUK, India,2012.

Certifications & Awards:

•Certified Salesforce Administrator

•Certified Salesforce App Builder

•Certified Salesforce Platform Developer- I

•Certified Salesforce Platform Developer- II

•Certified Salesforce Sales Cloud Consultant

•Certified Salesforce Service Cloud Consultant

•Certified Salesforce Experience Cloud Consultant

•Certified Salesforce CPQ Specialist

•Certified Salesforce Marketing Cloud Email Specialist

•Certified Salesforce Marketing Cloud Developer

•Trailhead triple star ranger rank.

Professional Experience:

Client: Winnebago Industries, NC, Remote Sep 2022 - Present

Role: Salesforce Lightning Developer

Responsibilities:

•Created Custom Objects and fields for transactional and contractual information.

•Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

•Experience with custom application improvement in Force.Com, making use of Visualforce and Lightning Components/Framework.

•Established comprehensive error handling strategies and detailed logging mechanisms in MuleSoft to quickly identify and resolve integration issues, minimizing downtime.

•Performed the role of SFDC Developer, Lightning Developer and interacted with several business organization patron organizations for gathering the requirements for salesforce. Com, Lightning and CRM implementation.

•Upgraded a few Apps from Salesforce Classic to Lightning Experience to develop a rich interface and better interaction of pages.

•Worked on Integrating SAP and Salesforce systems usage of SOAP and REST API's.

•Worked on Service Console Lightning application that consists of more than one wide variety of Lightning web components (LWC).

•Collaborated with stakeholders to collect and document business requirements, translating them into Salesforce CRM implementations.

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•Demonstrated expertise in configuring and optimizing Quote-to-Cash processes using Conga CPQ (Configure, Price, Quote) solutions.

•Developed a multiple number of Lightning web components (LWC) concerning carrier case console page.

•Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning components and feel better.

•Experience in Force.Com, Apex Classes, Apex triggers, Integration, Visualforce, and Force.com API. Development the usage of custom lightning net components (Aura and LWC).

•Strong proficiency in developing Lightning Aura Components to create dynamic and engaging user interfaces within Salesforce Lightning.

•Worked on Visual Flows and Process Builder to automate workflow actions based on the functional requirement.

•Utilized Salesforce Aura Lightning Experience Process Flows to automate Business process.

•Developed applications visually using custom-built Lightning web components.

•Leveraging the rich features and flexibility of Salesforce Files from ultra-modern Salesforce objects and custom objects using the lightning framework.

•Developed custom RESTful and SOAP APIs in MuleSoft to cater to specific business needs, allowing Salesforce to communicate with various third-party applications and databases.

•Developed Lightning web components and Lightning apps to offer higher and more interactive interfaces to end users, which helps in sales enhancements.

•Experience building and managing customer relationships and marketing campaigns.

•Worked on Automation studio like created and scheduled an automation, worked on various automation studio activities like SQL Query activity, file transfer activity, import file activity, filter activity, wait activity.

•Managing subscriber data, import and segmentation using a combination of salesforce confidential tools and database queries.

•Designed advanced reports, dashboards and portal in confidential and other business intelligence tools.

•Coordination of day-to-day email operations, building and segmenting audiences and creating automated campaigns.

•Worked on various tasks of journey builder, content builder, contact builder, email studio and web studio.

•Experience in designing, defining, and publishing platform events and enabling real-time integration between systems.

•Worked on converting existing Visual force page to work for Salesforce as well and be responsive.

•Developed Apex Classes, Controller Classes, and Apex Triggers for diverse practical wishes withinside the application.

•Used SOQL & SOSL for records manipulation wishes of the utility the usage of platform database objects.

•Integrated continuous integration (CI) and continuous deployment (CD) processes using tools like Jenkins and GitHub Actions to automate testing and deployments.

•Configured Single Sign On by creating a connected App with Auth2.0.

•Used Field service lightning to complete field service tasks using core, Inventory management, preventive maintenance, pricing data model and SOAP API as per requirement.

•Leveraged MuleSoft's monitoring and analytics capabilities to proactively track API performance, troubleshoot issues, and provide insights for optimizing Salesforce integrations.

•Knowledgeable in using Data Loader's command-line interface (CLI) for automated data processing and integration with external systems.

•Worked on deployment and implemented CI/CD process from Sandbox to Sandbox and sandbox to production by using GitHub and Gearset tool.

Environment: Force.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, Triggers, Test Methods, Debugging, Web Services, JavaScript Remoting, Remote object, Angular JS, Escalation Rules, Assignment Rules, Record Types, Service Cloud, CRM.

Client: UPS, Covington, LA Jun 2020 – Aug 2022

Role: Salesforce Admin/Developer

Responsibilities:

•Involved in Software Development Life Cycle (SDLC) such as analysis, requirement engineering, form design, development, enhancements, testing.

•Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for several needs in the application.

•Lightning Experience - Formatting and migrating data into LE, Implemented Salesforce Lightning Web Components for small set of users in the organization.

•Created multiple Lightning web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning internet factor look and enjoy better.

•Built custom designed Lightning web components changing the present ones, the usage of JavaScript at the customer facet and Apex at the server facet.

•Implemented contract management functionality within Salesforce CPQ, allowing for the easy creation, tracking, and renewal of contracts.

•Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to recognition on Logic and Interactions in Lightning Applications.

•Designed and executed test plans, test cases, and user acceptance testing (UAT) to ensure the successful deployment of Salesforce solutions and data integrity.

•Managed project documentation and release notes using GitHub's issue tracking and wiki features.

•Implemented inbound email handler interface for creation of records in salesforce based on the email received using apex class & created data Dictionary and field level mapping of salesforce and Siebel CRM structures for integration and migration, done migration the usage of data loader.

•Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

•Replaced all the JavaScript buttons with Quick Actions or Lightning internet Components in Lightning.

•Involved in developing lightning Pages inside Lightning Community Builder.

•Developed enterprise employer Einstein Analytics (Wave Analytics) strategy, with business engagement, data governance, data architecture and advanced visualization /Analytics capabilities Salesforce Einstein Analytics applications for executive manage to hold insights into Opportunities, sales, team, products etc.

•Experience in leveraging asynchronous processing techniques, such as Queueable Apex or asynchronous JavaScript, to handle time-consuming tasks efficiently.

•Performed Apttus CPQ associated configuration for product setup, approval matrices, approval rules, technique developers and flows.

•Strong understanding of Salesforce governor limits and best practices for efficient resource utilization while executing Batch Apex jobs.

•Implemented Apex Batch classes for the repeated actions for different tasks.

•Implemented Batch Classes, Scheduled Classes as a part of the Business Requirement.

•Developed numerous Visualforce Pages, Apex Triggers to consist of greater capability and wrote Apex Classes and Controller to offer capability to the visible pages.

•Created web page layouts, seek layouts to arrange fields, custom links, associated lists, and different additives on a file element and edit pages.

•Skilled in utilizing Batch Apex to perform data transformations, calculations, and complex business logic on large datasets.

•Set up CI/CD pipelines for MuleSoft applications, enabling automated testing, version control, and seamless deployment of integration solutions into production environments.

•Skilled in configuring Data Loader settings and options to optimize performance and ensure data integrity.

•Used SOQL & SOSL for statistics manipulation wishes of the utility the use of platform database objects.

•Queueable Apex classes were created and implemented to run time-consuming Salesforce processes asynchronously.

•Involved in migrating the data from Oracle database to Salesforce software the use of Apex Data Loader.

•Used the sandbox for testing and migrated the code to the deployment instance after testing.

•Involved with Salesforce.Com Premier Support and treated the guide instances with the assist Salesforce.com guide.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Queueable Apex, Controllers, Triggers, Visualforce, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle.

Client: Conduent, Austin, TX Jan 2018 – May 2020

Role: Salesforce Developer

Responsibilities:

•Involved in identifying, planning, and imposing new Salesforce.Com features and functions (new screens, workflow, force. Com objects, and reports, apex code) to fulfill enterprise requirements.

•Used the force. Com IDE (Eclipse) for development and code promotion.

•Developed batch interfaces and processes to Salesforce.com with external systems. Knowledge of Apttus development.

•Configure in Salesforce.com CRM to facilitate Apttus implementation.

•Worked on Financial Service Cloud to develop the Application

•Developed customer management app for the customer services team to track client databases and financial transactions by collecting requirement for the application of the Salesforce CRM with the Customer Portal.

•Setting up Service Cloud Console, Cases (Web to case, Email to case), Solutions, Case Assignment and CTI Integration.

•Familiar with Apttus admin settings, Apttus custom settings and DocuSign settings.

•Experienced in Object Oriented Analysis and Design and Object-Oriented Programming and Design Patterns beneath Neath MVC (Model View Controller) Architecture.

•Capable of swiftly studying new technology and processes, and successful applying them to project and operations.

•Involved in data cleanup and mapping in data migration project.

•Demonstrated ability to create complex validation rules using formula expressions, custom logic, and field dependencies.

•Worked on Sales and Service Cloud companies sharing business method extend them across offices and departments, and outward to customers and partners.

•Worked with business owners to understand their salesforce marketing cloud application requirement

•Developed and executed marketing campaigns using marketing cloud’s email studio.

•Worked on various tasks of journey builder, Automation studio, content builder, contact builder and web studio.

•Leverage AMPScript to automate email sending processes.

•Experience in the use of Data loader and scheduling well timed data backup operations the use of Apex scheduler.

•Implemented escalation rules, Automatic Case era and their escalation to name middle consultant and generated emails indicators for brief problem resolution.

•Developed several Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visual Force Pages.

•Developed several Triggers, Apex Classes, and Visual Force Pages as a part of an application development.

•Created page layouts, seek layouts to organize fields, custom links, related lists, and different components on record pages and edit pages.

•Created workflow rules and defined related tasks, time-prompted tasks, electronic mail alerts, region updates to enforce business logic.

•Created templates, approval processes, approval web page layouts and described approval movements on them to automate the processes.

•Created Master-Detail and Lookup relationships on Standard and custom items and described junction items to set up connectivity amongst items.

•Written Batch Apex to deal with improved opportunities.

•Maintained version control the use of GITHUB on the rabbit to govern all the deployment.

•Involved in developing tests for custom apex code.

•Hands-on experience with Git's version control features for Salesforce metadata, including Apex classes, triggers, Visualforce pages, and Lightning components.

•Implemented error handling mechanisms and notifications for Schedule Apex jobs to facilitate proactive issue resolution and minimize downtime.

•Created various RAML resources to put into effect REST Based APIs as a part of project implementation.

•Involved in setting and maintaining the control techniques for multiple sandbox environments.

•Developed and performed training for the sales staff on the system.

Environment: Apex, Force.com, Triggers, API integration, Workflow & Approvals, Salesforce.com Platform, Financial cloud, Web Services, HTML, CSS3, SQL, PL/SQL, JavaScript, jQuery, Oracle, SOAP UI, SOAP API, Chatter, Sandbox data loading, Schedule Apex, Git, DML Query and Web Service integration, Metadata API, SaaS/PaaS.

Client: Delta Airlines, Houston, TX Mar 2016 – Dec 2017

Role: Salesforce Developer

Responsibilities:

•Worked with Business System Analyst to provide guidelines and designed the Best Solutions for imposing new business ideas.

•Provided development, implementation, and updating specializing in Sales cloud and Service cloud.

•Worked on Salesforce.Com Standard Objects along with Accounts, Contacts, Opportunities, Campaigns, Cases, solutions.

•Created Page Layouts to arrange fields, custom links, associated lists, and different additives on document pages.

•Implemented several fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.

•Implemented Case Assignment Rules to direct the case to corporations Stories and PCS Central Support.

•Defined objects and Field Level Security for different profiles.

•Wrote an Apex Trigger on Contact for cross fields replace for reporting purposes.

•Used jitter bit emigrate the statistics among distinct environments.

•Enhanced Apex Class and Visual Force Page to create a custom Related List, displaying activities for contacts or clients.

•Created and maintained Reports and Dashboards to offer rapid get admission to to key enterprise metrics.

•Experience on live support activities providing solutions to end users on Production environment.

•Provided Case Management by Configuring Email-to-Case for end users to submit through outlook.

•Created and configured Email templates, which have been utilized by PCS Central users for approval processes and other subject updates.

•Customized Salesforce.Com User Profiles by setting Standard and Custom items layouts, Custom App, Field-degree Security, Permission Sets for client services and marketing.

•Customized Chatter gadgets and tabs to view development and dialogue on enterprise processes.

•Worked in different sandboxes for developing and testing and involved in migrating the code to production in installments the use of Change Set.

•Configured Chatter to track emails from Outlook to Salesforce via way of means of following a user.

•Worked with AppExchange Duplicate catcher to clear duplicate records withinside the organization.

•Responsible for weekly and monthly data export, updates, and backup for the organization.

• Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Client: Talent pace, India Jun 2013 – Aug 2015

Role: Java Developer

Responsibilities:

•Analyzed the business requirement an app the use of Java and Mozilla XUL.

•Involved in development the use of spring, Hibernate and JSF Framework. Used ANT script for venture deployment.

•Use case, design – class, sequence diagrams, User Interface design.

•Data Modeling – logical and bodily models.

•Requirements gathering- Proto-typing, Walk-through to business group and gap analysis.

•Understand the enterprise thing of the software and convert it into requirement documents.

•Create POC for first time patterns and vendor integrations.

•Code evaluation with the developers and delivery team.

•Coordinate and manage Global Delivery groups at offshore locations.

•organized weekly or each day stand-up conferences with the entire improvement groups each onshore and offshore.

•Develop Functional Requirements Specification (FRS).

•Business technique review and modeling.

•Involved in writing SQL queries for the utility in Teradata database.

•involved in Implementation making plans with Project Manager.

Environment: Java, JSP, Servlets, HTML, JDBC, JDK, Waterfall Model, Tomcat, Windows XP.

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