Server
Tom Sawyer Restaurant - Boca Raton, FLAugust 2023 to September 2023
Responsible for food and beverage orders.
Server
Server
Le Comptoir - Hollywood, fl September 2022 to January 2023
Responsible for food and beverage orders. Fine dining restaurant.
Customer Service/Sales
Customer Service/Sales
Liveops, Inc.September 2005 to January 2020
At home call center: Received incoming calls from customers ordering products from the television infomercials.
Server
Server
Wafflehouse RestaurantFebruary 2016 to December 2016
Assisted customers with food/beverage orders. Responsible for cash/credit payments. Direct customer contact.
Server
Server
Original Pancake houseDecember 2003 to July 2005
Assisted customers with food/beverage orders. Responsible for cash/credit payments. Direct customer contact. Trained employees.
Server
Server
Longhorn SteakhouseJuly 2003 to September 2003
Assisted customers with food/beverage orders. Responsible for cash/credit payment.
Direct customer contact. Wine and liquor sales.
Server
Server
Mustang SallysJune 2002 to April 2003
Assisted customers with food/beverage orders. Responsible for cash/credit payment.
Direct customer contact. Wine and liquor sales.
Office Clerk
Office Clerk
Addeco Personnel - Miami Lakes, FLJanuary 2002 to April 2002
Temp position: Worked on assignments at Southwest Broward Chamber of Commerce answering phones, light typing, data entry and filing.
Customer Service Representative
Customer Service Representative
Interactive Response Technology - Miami Gardens, FLDecember 1999 to May 2000
Position: Customer Service Representative. Inbound/outbound calls working with customers transferring credit card balances from current credit cards to Discover Card. Also worked inbound with Direct-TV helping existing customers with system and scheduling and signing up new customers to Direct-TV.
Relay operator
Relay operator
Precision Response Corporation - Miami, FLJune 1998 to November 1998
Position: Relay Operator: Assisting hearing impaired and hearing customers by relaying telephone conversations while maintaining transparence and confidentiality
Assistant Bookkeeper
Assistant Bookkeeper
Robinson and Sons Shutter Company - Miami, FLSeptember 1993 to November 1995
Entered data for Accounts Payable/receivables, Inventory control, Spreadsheets reconciliation. Trained employees and Receptionist back-up when needed. Used Peachtree accounting software and Quatro-Pro.
Shipping Manager
Shipping Manager
Capital Freight Systems - Miami, FLOctober 1991 to March 1993
Position: Warehouse Manager Inventory/Traffic Coordinator. Supervised employees. Responsible for incoming and outgoing merchandise. Other miscellaneous duties: typing, Filing and problem solving.
Assistant Shipping Manager
Assistant Shipping Manager
Aaxico Sales, Inc. - Miami, FLMarch 1987 to March 1990
Position: Receptionist/Shipping Assistant Answered phones, Data entry, mailing invoices. Promoted to shipping assistant. Packed and shipped airplane parts to customers all over United States, Europe and Canada using various shipping companies.
Education
HOMESTEAD SR. HIGH SCHOOLAugust