Quality Assurance
Resume:
C O N T A C T D E T A I L S O B J E C T I V E
JAVAIN WILSON
To ensure efficiency and productiveness of your organization by establishing a track record of high performance in any portfolio or project I undertake, through strategic application of my knowledge and skill in completion of the targets and goals of your organization. S K I L L S
E X P E R I E N C E
P U B L I C A T I O N S
Lead the company’s efforts to develop and maintain client relationships and track customer use of products to execute successful sales strategies
Disseminate information regarding chemical products their applications, and relevant standards to customers and stakeholders to assist in product development
Assist clients in product formulation, procurement and logistics Conduct market research to identify potential clients, new market opportunities, competitor activity and emerging trends Communicate with internal and external quality assurance teams, often internationally based, to ensure that products are within required specifications and standards
Manage inventory levels, conduct inventory audits, collaborate with accounting procurement teams to create forecasts, coordinate logistics and optimize inventory control processes for minimal deterioration of raw materials
Ensure that policies and procedures are followed within the Food Grade Chemicals department in line with international and local standards
Ensured that product standards were consistently maintained at a high level pursuant to company policy and international standards and regulatory requirements
Performed microbiological and chemical analysis of raw materials, finished products, and environmental samples to monitor and verify product quality and safety
Implemented and maintained quality control procedures and documentation, including monitoring and recording critical control points (CCPs) to prevent foodborne hazards
Collaborated with cross-functional teams to investigate and resolve quality issues, non-conformances, and customer complaints, ensuring timely corrective actions were implemented Prepared for and conducted regular audits and inspections of production processes, equipment, and facilities to ensure adherence to Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOPs)
Conducted product shelf-life studies and sensory evaluations to assess product quality and make recommendations for improvements.
Completed professional courses including-
Client Relationship Manager
Quality Assurance Technician
Paramount Trading Jamaica Co. Ltd.
April 2019- December 2023
Jamaica Broilers (Best Dressed Chicken Processing Plant) July 2017- April 2019
8455 106A Ave NW, Edmonton, AB,
T5H 0X4
************@*****.***
Analytical skills/logical approach to problem solving Knowledge of Quality Management Systems
such as HACCP & GMP, ISO’s (9001:2015,
22000,14001:2015)
Quantitative & qualitative data gathering and
analysis
Report writing and presentation delivery
Ms. Thausha Martin
Senior Commercial Manager
Paramount Trading Jamaica Limited
8 East Bell Road
St. Andrew
Jamaica
*******@***********.***
Phone no.: 876-***-****
R E F E R E N C E S
Knowledge of mitigation strategies to various
environmental hazards
Trained in research and sampling techniques
Leadership, management, presentation
and interpersonal skills
Good Command of Microsoft Office Suite and other
useful software
Dr. Dennis Bailey
Lecturer,
University of the West Indies, Jamaica
Department of Chemistry
******.******@*******.***.**
Phone no.: 876-***-****
Melicoccus Bijugatus (Guinep):
Phytochemical Properties, Associated Health
Benefits and Commercial Applications.
Javain Wilson, Andrea Goldson-Barnaby &
Dennis Bailey.
First published September 18, 2019
International Journal of Fruit Science.
ISSN: 1553-8362 (Print) 1553-8621 (Online)
Journal homepage:
https://www.tandfonline.com/loi/wsfr20
Page 1 of 2
Food Grade Chemicals Department
Quality Management Systems (ISO 9001, ISO 50001, ISO 14001, ISO 22000, HACCP, GMP)
Document Management
Sanitation Management and procedures
Other references available at your
request.
JAVAIN Page 2 of 2
WILSON
E X P E R I E N C E C O N T ' D .
Provided administrative and logistic support to the land surveying team, including managing calendars, scheduling appointments, and coordinating meetings and travel arrangements.
Assisted with the preparation of surveying proposals, contracts, and bidding documents.
Coordinated the processing and tracking of project documentation, including permits, surveys, and legal documents.
Assisted in the preparation and submission of project invoices and tracked payment status.
Responded to client inquiries and requests for information, providing excellent customer service and ensuring timely resolution of issues. Assisted in the preparation of project deliverables, including survey reports, maps, and drawings.
Supported the land surveying team with data entry, recordkeeping, and data management.
Liaised with customers to ensure their satisfaction with brands and products First point of contact for complaints
De-escalation of customer issues
Building database of potential customers (corporate and individual) Contacting potential customers to advertise services Ensure steady clientele for the business
Assisting in investigative processes to ensure that debts were collected Contacting debtors to negotiate payment of debts to avoid enforcement proceedings
Traveling extensively to locate potential customers Ensuring that weekly sales targets were consistently met Assisted in logistics and timely delivery of highly perishable products Keeping record of resources of interest
Monitoring and coordinating resource conservation efforts Monitoring regulatory requirements and communicating these to stakeholders in a timely manner
Administrative Assistant
Patrick Curtis and Associates (Commissioned Land Surveyors) Jamaica
October 2016 - March 2017
Customer Care Agent
Fullgram International Contact Centre (Jamaica)
June 2015 - August 2015
Jamaica Collection and Recovery Services Limited
June 2014 - August 2014
Telemarketing Agent
Coronation Bakery (Jamaica)
June to August of each year from 2008-2013
Assistant Sales Representative
Forestry Intern (National Youth Service)
Jamaica Forestry Department
June 2007 - August 2007
E D U C A T I O N
Master of Science – Food
and Agro Processing
Technology (2017-2023
pending award)
The University of the
West Indies, Mona,
Jamaica
Bachelor of Science –
Marine Biology (2012-
2016)
The University of the
West Indies, Mona,
Jamaica
Caribbean Examination
Council Advanced
Proficiency Diploma 2012
Titchfield High School,
Jamaica (2005-2012)
Caribbean Advanced
Proficiency Examinations
(CAPE) 8 Units
Biology Unit 1
Biology Unit 2
Chemistry Unit 1
Chemistry Unit 2
Food and Nutrition Units 1
Food and Nutrition Unit 2
Caribbean Studies
Communication Studies
Caribbean Secondary Education
Certificates (CSEC) 9 Subjects
English A
Mathematics
Social Studies
Biology
Chemistry
Food and Nutrition
Information and Technology
Physics
Caribbean History
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