Bartender and cocktail server

Jeanna Grubbs

228-***-**** • ******.******@*****.*** • Vancleave, MS 39565

Customer-oriented Bartender offering more than 20 years background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Well versed in the food service industry also. Summary

Skills • Food Service

• Suggestive Selling

• TIPS certified and current

• Make alcohol and nonalcoholic drinks

• Ordering Procedures

• Identification verification

• Infogenesis knowledgeable

• Carry a tray

05/2023 - 04/2024

Bartender/Cocktail Server, Treasure Bay Casino And Hotel, Biloxi, MS 06/2022 - 05/2023

Cocktail Server, Golden Nugget Hotel & Casino, Biloxi, MS 03/2016 - 04/2021

Bartender, Harrahs Casino And Resort, Biloxi, MS

Experience

• Greeted customers and provided excellent customer service.

• Prepared alcoholic and non-alcoholic beverages according to recipe standards.

• Ensured proper sanitation of bar area, glassware, utensils, and equipment.

• Provided drink suggestions to customers based on their preferences.

• Processed payments accurately and efficiently with POS system. Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

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• Adhered to state regulations regarding serving alcohol responsibly.

• Greeted guests.

• Communicated with customers to take drink orders accurately. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

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• Prepared and served alcoholic beverages in accordance with company standards. Monitored guest consumption of alcohol and intervened as needed according to established guidelines.

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Ensured all glassware was clean prior to use by washing glasses by hand or using a dishwasher machine.

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• Greeted customers and provided excellent customer service.

• Prepared alcoholic and non-alcoholic beverages according to recipe standards.

• Ensured proper sanitation of bar area, glassware, utensils, and equipment.

• Maintained inventory of liquor, beer, wine, and other beverage items.

• Processed payments accurately and efficiently with POS system.

• Knowledge of wine pairing and beer pairing with food. 05/2016

Associate Of Arts, Parks, Recreation, And Leisure Studies Mgccc, Gautier, MS

05/2016

Some College (No Degree), Parks, Recreation, And Leisure Studies University Of South Alabama, Mobile, AL

Education And

Training

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