Affordable Housing Case Management
Resume:
Natalie Blake-Davis
RUSTON, LA *****
*************@*****.***
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Case Management
Tenant Rights
Affordable Housing
Social Services
Referrals and Networking
Work History
January 2004 - Current
Grambling Housing Authority - Grambling, LA
Housing Specialist 3
Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
Enhanced community relationships with local organizations, leading to increased resources and support for residents.
Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
Developed comprehensive knowledge of affordable housing programs to effectively assist clients in securing suitable residences.
Managed caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
Education
December 1986
Grambling State University Grambling, LA
Bachelor of Science Accounting
May 1982
Grambling State University Lab High School Grambling, LA
High School Diploma
Certifications
HCV -Housing Quality Standard Specialist
UPCS- Uniform Physical Condition Standard Specialst
Interests
Cooking, decorating, working with plants
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