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Customer Service Quality Control

Location:
Chicago, IL
Salary:
55,000
Posted:
April 18, 2024

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Resume:

BENJAMIN SHAW

ad43vp@r.postjobfree.com 920-***-**** Chicago, IL 60616

Skills

Project Presentation

Attention to Quality Control

High attention to procedural protocol

Problem-Solving

Risk assessment and site overview

Site Safety

Relationship Building

Mentoring and Coaching

Team Collaboration and Cooperation

Team Leader

Analytical Thinking

Strong verbal and written communication skills.

Heavy Machinery Experience

Customer service

Concise and efficient Reporting

Experience

Clement J. Zablocki VA Medical Center Milwaukee, WI

Cemetery Caretaker

06/2023 - Current

Provided information to families about available grave sites or monuments.

Measure and dig gravesites to specifications as dictated by the National Cemetery Association.

Maintain, renovate and upkeep grounds and gravesites

Clean, repair and replace headphones as needed as well as inspect headstones to ensure they are accurately cut carved, and engraved.

Planted seeds, bulbs and shrubs and applied mulch to protect against weeds.

Clement J. Zablocki VA Medical Center Milwaukee, WI

Logistics Specialist

04/2018 - 11/2022

Verified, assessed and processed various purchase orders as well at well as ensured delivery of said items.

Maintained positive relationships with department heads and always resolved any possible issues that today would cause a negative impact on client supplier relations.

Organized and maintained order documentation.

Scheduled shipments to customer warehouses via in-house tracking system.

Utilized software programs to track shipments from origin to destination.

US Army WI

Combat Engineer(Fire-Team Leader)

11/2005 - 03/2019

Installed and recovered anti-handing devices on anti-tank mines and electrical and non-electrical demolition charges.

Managed personnel and weapons operations to destroy enemy positions, aircraft and vessels.

Trained and instructed subordinates and supported units on mobility/counter mobility training.

Located and neutralized various types of mines and IEDs.

Led a team of engineers in constructing barriers for force protection purposes.

Successfully guided and supervised mine-clearing line charge loading team with no injuries or accidents.

Per Mar Security Fond Du Lac, WI

Security Officer(Shift Sergeant)

11/2016 - 06/2018

Ensured that facilities and employees of company of contract were safe and secure.

Observed, assessed, deterred and handled actual and potential security breaches.

Provided transportation to employees in need of specific medical requirements such as sobriety tests.

Assisted emergency services in direction and cordoning off area requiring said services.

Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.

Education and Training

UW Oshkosh Oshkosh, WI

Some College (No Degree) in Criminal Justice/political Science

Minor in law and policy

Pre-Law Society Member

Criminal Justice Society Member

US Army Hand-To-Hand Combat School Fort Benning, GA

Completion Certificate

OC/T (Observer Controller/Trainer) Course Camp Shelby, MS

Completion Certificate

Armored Crew Vehicle Commander Fort McCoy, WI

Completion Certificate

Awards

Bronze Star Medal

Army Commendation Medal( 3)

Army Achievement Medal ( 3)

Soldier Of The Year(2010-2013)

Best In The West Instructor(2014)

Team Leader for winning squad in Wisconsin National Guard's Best Sapper Competition(2016)

Summary

I'm a dedicated and always-professional retired combat veteran who brings the professionalism and work ethic of the US army with me wherever I go and however I serve.



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