Chaquoria Antoinette Roberson

** ************ ****, ********* **

Statesboro, Georgia, 30458

912-***-****

ad43va@r.postjobfree.com

Skills

Effective communication skills, address specific customer inquiries, creative problem solving, use

resources to anticipate customers and company needs,, and organizational skills.

Experience

October 2023 - Current

Global Payments -

¢Answer inbound calls.

Process client cashback redemption.

Make documentations at the end of every call

November 2022 — April 2023

Senture Call Center — Customer Service Representative

0 Provide inbound customer support.

O Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Assess

0 all in-bound calls to accurately and efficiently address member's needs by maintaining a strong customer

focus.

0 Be patient and compassionate while working as a team player and using all your available resources to

provide the best outcome to the member.

0 Be efficient in navigating multiple systems.

O Deliver expert customer experiences.

Education

Ultimate Medical Academy - Medical Billing and Coding

August 2022 - January 2024

Brunswick Job Corp

March 2015 - November 2015

Contact this candidate