Call Center Representative
Resume:
Chaquoria Antoinette Roberson
** ************ ****, ********* **
Statesboro, Georgia, 30458
*********.*@*****.***
Skills
Effective communication skills, address specific customer inquiries, creative problem solving, use
resources to anticipate customers and company needs,, and organizational skills.
Experience
October 2023 - Current
Global Payments -
¢Answer inbound calls.
Process client cashback redemption.
Make documentations at the end of every call
November 2022 — April 2023
Senture Call Center — Customer Service Representative
0 Provide inbound customer support.
O Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Assess
0 all in-bound calls to accurately and efficiently address member's needs by maintaining a strong customer
focus.
0 Be patient and compassionate while working as a team player and using all your available resources to
provide the best outcome to the member.
0 Be efficient in navigating multiple systems.
O Deliver expert customer experiences.
Education
Ultimate Medical Academy - Medical Billing and Coding
August 2022 - January 2024
Brunswick Job Corp
March 2015 - November 2015
Contact this candidate