Quality Control Customer Service
Resume:
Barbara Wilk
Schaumburg, IL **193
******@*******.***
Work Skills
Customer Service Food Service
Assembly Sanitation
Quality Control Sales Support
Dietary Aide/Food Server (Food Handler Certification) Clerical Support Receptionist Inventory Control
Professional Experience
Arc-Tronics (Blend N Concepts), Elk Grove Village IL December, 2021 – October, 2022 Assembler
• Printed Circuit Board Assembly
• Quality Control
• Packaging
• Maintain Quota
American Janitorial Service, Inc, Hoffman Estates, IL February, 1992 – August, 2021 Service Coordinator
• Provides sales & operating support for industrial clients
• Schedules jobs via e-mail & dispatch technicians to job sites
• Develops new client accounts using telemarketing techniques, provides follow-up regarding satisfaction, & encourages repeat business
• Manages inventory & handles order entry for both office supplies & company cleaning products Organic Life, Chicago, IL August 2016-November 2018 Dietary Aide
• Meal preparation
• Serve meals
• Sanitized food areas
• Stocking food items such as condiments
The Journal & Topics Newspaper, Des Plaines, IL August 2003-February 2009 Clerical Receptionist
• Opened incoming mail & distributed documents to proper departments
• Oversaw the development of new sales contracts
• Organized & maintained the library morgue & provided assistance in locating records
• Answered office phones & directed calls to multiple personnel EK-Systems, Inc., Elk Grove Village, IL October 2000-October 2001 Marketing Department Assistant
• Contacted company’s clientele to update information
• Prepared & mailed catalog kits to perspective clients
• Provided general office assistance to marketing department staff such as filing paperwork, transferring customer calls to technical support, & substitute receptionist when needed
• Responsible for backing-up the company’s computer system on a weekly basis Education
Southern Illinois University, Carbondale, IL
Bachelor of Science in Child Development - Certificate of Completion for Illinois Food Handler Training
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