KALIA JOHNS

**** *** ******, ********, ** *****

231-***-****

ad43v2@r.postjobfree.com

PROFESSIONAL PROFILE

Task-focused and customer service oriented professional with success in positions requiring well-developed hands-on skill sets. Able to facilitate the efficient flow of patients, while managing priorities and ensuring patient confidentiality. Actively participates as a member of a team to move toward the completion of goals.

Strong written, verbal, and interpersonal skills for effective communication and documentation.

Adept at managing time, coordinating details, and balancing competing demands.

Maintain accurate data to ensure details are not overlooked.

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.

Video Conferencing Software (Zoom).

Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook); Typing Speed: 45 WPM.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance

Medical Laws & Ethics Medical Billing Knowledge Third Party Billing

Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT

Insurance Verification Anatomy & Physiology CMS 1500 Claim Form Billing Cycle Claims Appeal Process

EDUCATION

Ultimate Medical Academy

Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2021

PROFESSIONAL EXPERIENCE

Supreme Machine – Spring Lake, MI 06/2022 – Present

Team Lead

Coordinate schedules for employees.

Assist with running machines and sort out parts for quality purposes.

Delicate jobs and assigned projects to employees based on performance.

Report back to leadership.

Meet productions and inter data into systems.

Private Duty Care – Muskegon, MI 03/2022 – 06/2022

Caregiver

Provide companionship and personal care.

Take blood pressure, monitor medications, and assist with personal hygiene and mobility needs.

Handle light housekeeping duties, prepare meals, and transport to locations outside the home.

Run errands and transport to doctor appointments.

Sort mail and make sure important documents are attended to.

Acemco Incorporated – Norton Shores, MI 07/2021 – 05/2022

Department Lead / Quality Control

Trained new employees, evaluated quality, kept documentation, and reported back to leadership.

Examined parts received in department and entered detail damage description into computer system.

Met quality and production expectations.

Attended leadership meetings and came up with new ideas for product launches.

Bennett Pump Co. – Spring Lake, MI 11/2020 – 04/2021

Circuit Board Assembler

Tested and assembled circuit and motherboards for commercial gas pumps.

Met production expectations.

Entered data into computer to update labels.

Communicated via email with other employees, took inventory, and restocked products.

Howmet Aerospace – Whitehall, MI 06/2019 – 04/2020

Airflow Quality Technician

Trained new employees and exhibited leadership.

Entered data into computer, operated laser, and documented correct dimensions.

Accurately recorded information regarding product testing and production.

Automatic Spring Products Corporation – Grand Haven, MI 09/2014 – 04/2019

Assistant Lead / Inspector

Worked with various departments, assigned work orders, created work schedules, assigned strict deadlines, and managed production requirements.

Continually examined product quality to ensure adherence to quality standards.

Trained new employees and entered all damages into computer software.

Received work orders for broken machines and completed repairs.

Shape Corporation – Grand Haven, MI 12/2013 – 09/2014

MIG Welder / Machine Operator / Robotic Welder

Hit production expectations and trained new employees.

Maintained a clean work environment, efficient workspace, and proficient work processes while completing tasks as a productive team member.

Operated within Standard Operating Procedures (SOP) and Job Safety Analysis (JSA).

VOLUNTEER EXPERIENCE

Community Volunteer – Muskegon, MI 01/2014 – 01/2017

Volunteer

Prepared and served meals to the homeless.

Tutored children, assisted with homework, planned activities, and accompanied on field trips.

Created and planned giveaways and activities.

Established relationships based on shared responsibility and respect and served as a positive role model.

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