Jamie Benton
*********@*****.*** • 203-***-****
Summary
I am a detail-oriented professional with extensive experience in quality control, including proficiency in using metrology equipment such as calipers and micrometers. My back- ground in medical administration has equipped me with a strong understanding of regu- latory compliance, including FDA regulations and CGMP guidelines. I excel in analyzing data to identify quality improvements and am adept at collaborating with cross-functional teams to implement effective solutions.
Experience
Lead Quality Inspector 2016-present
Pratt Display
•• Conducted detailed quality inspections using metrology tools such as calipers and mi- crometers to ensure product compliance with specifications.
• Analyzed production data to identify trends and implemented corrective actions to en- hance product quality.
• Collaborated with cross-functional teams to address quality issues, leading to a 15% improvement in product compliance.
• Maintained detailed records of quality control activities, ensuring adherence to FDA reg- ulations and CGMP guidelines.
Supervisor 2010-2015
XLC Services
•• Managed workflow and utilized analytical skills to optimize production processes, result- ing in a 10% increase in efficiency.
• Led cross-functional workshops to address and resolve quality issues, fostering a collabo- rative environment.
• Implemented a detailed documentation system for quality control, enhancing traceability and compliance.
Customer Service Rep. 2004-2007
Allied Interstate
•• Utilized effective communication skills in handling inbound and outbound calls, improving customer satisfaction.
• Developed and maintained schedules for collections, demonstrating strong organizational and attention to detail.
Education
AAS Computer and Information Science
ECPI College of Technology
•• Major in Medical Administration, providing a foundation in regulatory compliance and medical terminology.
Skills and Accomplishments
•• Proficient in Microsoft Office, enhancing efficiency in report writing and data analysis.
• Understanding of HIPAA Regulations, ensuring compliance in all quality control activi- ties.
• Experienced in ICD-9 Billing and Coding, contributing to my analytical and detail- oriented approach.