Data Entry Analyst
Resume:
LEAH O'NEILL
Hixson, TN *****
******************@*****.***
Proactive and meticulous Research Analyst with 8 years of experience handling healthcare and business operations. Excellent in conducting research, collecting, and analyzing data, and collaborating with teams to enhance daily operations. Knowledgeable in data analysis, data utilization, and incorporating attention to detail, critical thinking, and leadership skills to maximize productivity.
Work Experience
Life & Health Coach
Living Healthy with Leah - Chattanooga, TN
January 2023 to Present
• Created a data visualization tool that could easily be utilized by non-technical staff to help develop a more interactive and engaging service.
• Researched and implemented new analytics methods to provide better metrics of employee performance and increase retention
• Improved the accuracy of data analytics and reporting by 10%, resulting in higher sales and earnings
• Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
• Developed a better understanding of the company's needs and created content reliable and serviceable for the customer
• Increased number of returned calls by 85%
• Designed and implemented a project management methodology that increased customer retention and led to a 100% increase in revenue
Nurse/AEMT
Fast Access Health - Chattanooga, TN
September 2021 to September 2022
• Fulfilled licensing requirements for the state of TN and the federal government
• Communicated effectively with charge nurses and nurses on the floor, creating a more efficient and productive environment
• Performed 40 hours of direct patient care per week, averaging 5 patients per hour
• Educated patients on the proper use of their medication
• Communicated with physicians and other nurses regarding any medical concerns. AEMT
Puckett - Chattanooga, TN
July 2019 to March 2022
• Trained new employees effectively to ensure that they were able to perform their job tasks
• Employed effective communication techniques to communicate with physicians and nurses
• Directed and supervised other technicians in caring for patients in a hospital emergency room
• Managed inventory of supplies and ensured that they were properly stored, cleaned, and used
• Responsible for maintaining a safe workplace for patients and ensuring they received proper treatments and procedures
Owner/Artist
More Than Beautiful LLC - Dayton, TN
August 2017 to February 2021
• Demonstrated exceptional customer service skills, earning the highest ratings in all categories
• Maintained healthy staff morale by creating a fun, educational environment with a high level of employee engagement
• Created a comprehensive store brand, including online marketing materials, store signage, and advertising
• Defined and implemented a formal product development process, resulting in a 95% increase in sales Education
Graduate in Anthropology and Archeology
Harvard University - Cambridge, MA
June 2023 to Present
B.S in Pre-PA
South College - Knoxville, TN
January 2019 to May 2023
Skills
• Customer service
• Public speaking
• Mentoring
• Problem-Solving
• Critical Care Experience
• Research
• Microsoft Office
• Conflict Management
• Purchasing
• Financial Report Writing
• Recruiting
• Data analytics
• Collaboration
• Data Visualization
• Process Improvement
• Data Analysis
• Project Management Methodology
• Microsoft Project
• Customer service
• Project scheduling
• Customer relationship management
• Conflict management
• Negotiation
• Supervising experience
• Pricing
• Sales
• Leadership
• Analysis skills
• Google Docs
• Business requirements
• Analytics
• Microsoft Excel
• Quality control
• Medical terminology
• HTML5
• Accounting
• Wiki systems
• Project management
• Editing
• Time management
• Tutoring
• Assembly
• Presentation skills
• Software deployment
• Data analysis skills
• Data collection
• Software troubleshooting
• Typing
• System security
• Computer networking
• Firewall
• IT
• Computer science
• Azure
• Business development
• Marketing
• SEO
• E-commerce
• AI
• Technical writing
• Proofreading
• Journalism
• HRIS
• Human resources
• Relationship management
• Succession planning
• Manufacturing facility
• Manufacturing
• Bookkeeping
• QuickBooks
Links
http://www.livinghealthywithleah.com
Certifications and Licenses
Life and Health Coaching
First Aid Certification
Assessments
Analyzing data — Proficient
December 2023
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Management & leadership skills: Planning & execution — Proficient April 2023
Planning and managing resources to accomplish organizational goals Full results: Proficient
Teamwork: Interpersonal skills — Proficient
January 2024
Responding to challenging team situations at work
Full results: Proficient
Work style: Reliability — Proficient
October 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Marketing — Proficient
January 2024
Understanding a target audience and how to best communicate with them Full results: Proficient
Scheduling — Proficient
January 2024
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Medical receptionist skills — Proficient
December 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Management & leadership skills: Impact & influence — Proficient April 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Recruiting — Proficient
August 2023
Managing the candidate sourcing and selection process Full results: Proficient
Personal trainer fit — Proficient
April 2023
Measures the traits that are important for successful personal trainers Full results: Proficient
Social media — Proficient
January 2024
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Project timeline management — Proficient
April 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Bartending — Proficient
October 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Sales skills — Proficient
April 2023
Influencing and negotiating with customers
Full results: Proficient
Verbal communication — Proficient
November 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Workplace safety — Proficient
April 2023
Using safe practices at work
Full results: Proficient
Attention to detail — Proficient
January 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative assistant/receptionist — Proficient January 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
January 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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