Shift Manager Customer Service
Resume:
Sierra Crockett
Rocky Mount, NC *****
******.******@*****.***
Authorized to work in the US for any employer
Work Experience
Shift Manager
Sonic Drive-In - Danville, VA
January 2023 to Present
Shift Manager
Sonic Drive-In - Wytheville, VA
July 2022 to January 2023
Driver Partner
Veyo Medical Transport - Speedwell, VA
June 2022 to July 2022
Shift Manager
McDonald's - Wytheville, VA
November 2021 to December 2021
Shift Manager
Sonic Drive-In - Wytheville, VA
March 2021 to November 2021
Insure the store can run smoothly, assigning tasks to employees, keeping up with inventory and sales. Caregiver for Elderly
Senior Home Share - Wytheville, VA
April 2020 to June 2020
Meal prep
ADLs
Light house keeping
Medication reminders
Car Hop/Drive Thru
Sonic Drive-In - Wytheville, VA
March 2019 to December 2019
Lots of customer service experience.
Education
High school
Rural Retreat High School - Rural Retreat, VA
August 2015 to May 2019
High school or equivalent
Skills
• Cna Certified
• CNA
• Cleaning Experience
• Food Preparation
• Food Safety
• Food Service
• Kitchen Experience
• Host/Hostess
• Caregiving
• Cash Handling
• Food Handling
• Driving
• Laundry
• Senior Care
• Meal Preparation
• Cooking
• POS
• Home Care
• Medication Administration
• Food Production
• Dementia Care
• Kitchen Management Experience
• Cashiering
• Vital Signs
• Nursing
• English
• Shift Management
• Restaurant Management
• Alzheimer's Care
• Vital signs
• Customer service
• Cash handling
• Guest services
• Shift management
• Driving
• POS
• Cooking
• Typing
• Food handling
• Cash register
• Restaurant experience
• Kitchen management
• Leadership
• Medical terminology
• Communication skills
• Team management
• Childcare
• Senior care
• Organizational skills
• Photography
• First aid
• Caregiving
• Toddler care
• Daycare
• Cleaning
• Hotel experience
• Experience with children
• Time management
• Floor care
• Hospitality
• Working with people with disabilities
• Direct support
• Upselling
• Kitchen experience
• Serving
• Oil change
• Mechanical knowledge
Certifications and Licenses
Certified Nursing Assistant (CNA)
driver's license
First Aid Certification
CPR Certification
Assessments
Building relationships for childcare providers — Proficient January 2021
Building positive and productive relationships with families of children ages 0–3 Full results: Proficient
Early childhood development — Proficient
July 2023
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Protecting patient privacy — Proficient
March 2024
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Call center customer service — Proficient
March 2024
Demonstrating customer service skills in a call center setting Full results: Proficient
Delivery driver — Proficient
June 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Medical receptionist skills — Proficient
November 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Caregiver fit — Proficient
January 2022
Measures the traits that are important for successful caregivers Full results: Proficient
Customer focus & orientation — Proficient
October 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Scheduling — Proficient
March 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Home health aide skills — Proficient
November 2022
Providing care to patients in a home setting
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient May 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Administrative assistant/receptionist — Proficient March 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer service — Proficient
March 2023
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Proficient
October 2021
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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