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Shift Manager Customer Service

Location:
Rocky Mount, NC
Posted:
April 18, 2024

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Resume:

Sierra Crockett

Rocky Mount, NC *****

ad43oz@r.postjobfree.com

+1-276-***-****

Authorized to work in the US for any employer

Work Experience

Shift Manager

Sonic Drive-In - Danville, VA

January 2023 to Present

Shift Manager

Sonic Drive-In - Wytheville, VA

July 2022 to January 2023

Driver Partner

Veyo Medical Transport - Speedwell, VA

June 2022 to July 2022

Shift Manager

McDonald's - Wytheville, VA

November 2021 to December 2021

Shift Manager

Sonic Drive-In - Wytheville, VA

March 2021 to November 2021

Insure the store can run smoothly, assigning tasks to employees, keeping up with inventory and sales. Caregiver for Elderly

Senior Home Share - Wytheville, VA

April 2020 to June 2020

Meal prep

ADLs

Light house keeping

Medication reminders

Car Hop/Drive Thru

Sonic Drive-In - Wytheville, VA

March 2019 to December 2019

Lots of customer service experience.

Education

High school

Rural Retreat High School - Rural Retreat, VA

August 2015 to May 2019

High school or equivalent

Skills

• Cna Certified

• CNA

• Cleaning Experience

• Food Preparation

• Food Safety

• Food Service

• Kitchen Experience

• Host/Hostess

• Caregiving

• Cash Handling

• Food Handling

• Driving

• Laundry

• Senior Care

• Meal Preparation

• Cooking

• POS

• Home Care

• Medication Administration

• Food Production

• Dementia Care

• Kitchen Management Experience

• Cashiering

• Vital Signs

• Nursing

• English

• Shift Management

• Restaurant Management

• Alzheimer's Care

• Vital signs

• Customer service

• Cash handling

• Guest services

• Shift management

• Driving

• POS

• Cooking

• Typing

• Food handling

• Cash register

• Restaurant experience

• Kitchen management

• Leadership

• Medical terminology

• Communication skills

• Team management

• Childcare

• Senior care

• Organizational skills

• Photography

• First aid

• Caregiving

• Toddler care

• Daycare

• Cleaning

• Hotel experience

• Experience with children

• Time management

• Floor care

• Hospitality

• Working with people with disabilities

• Direct support

• Upselling

• Kitchen experience

• Serving

• Oil change

• Mechanical knowledge

Certifications and Licenses

Certified Nursing Assistant (CNA)

driver's license

First Aid Certification

CPR Certification

Assessments

Building relationships for childcare providers — Proficient January 2021

Building positive and productive relationships with families of children ages 0–3 Full results: Proficient

Early childhood development — Proficient

July 2023

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Protecting patient privacy — Proficient

March 2024

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Call center customer service — Proficient

March 2024

Demonstrating customer service skills in a call center setting Full results: Proficient

Delivery driver — Proficient

June 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Medical receptionist skills — Proficient

November 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Caregiver fit — Proficient

January 2022

Measures the traits that are important for successful caregivers Full results: Proficient

Customer focus & orientation — Proficient

October 2023

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Scheduling — Proficient

March 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Home health aide skills — Proficient

November 2022

Providing care to patients in a home setting

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient May 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Administrative assistant/receptionist — Proficient March 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

March 2023

Identifying and resolving common customer issues

Full results: Proficient

Work motivation — Proficient

October 2021

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate