**** ******** *** ***. *

Norfolk VA *****

757-***-****

ad43nx@r.postjobfree.com

CHAD WALLACE

PROFESSIONAL

SUMMARY

High impact and results driven assistant manager with extensive retail operations, leadership and strategic sales experience for Lowes home improvement company. 19 years of successful experience as a strong leadership professional as well as attracting and acquiring talent within different diversity. Building an atmosphere of collaboration and performance excellence to provide every customer experience and promote brand loyalty. Effectively oversee and align process with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers and associates. SKILLS & ABILITIES Relationship building and management Staff management

Product and service sales Human resource policies

Working point of sales systems (POS) Microsoft office

Maximizing profitability New hire training

EXPERIENCE LOWES HOME IMPROVEMENT

May 12-2005- Present

Supervised and evaluated staff of 180 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.

Promoted professional growth and facilitated talent development of each sales specialist and department supervisor to drive performance excellence.

Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress towards goals.

Provided full leadership over the store, driving engagement, customer service and staffing along with operational efficiency.

Planned work schedules to maintain adequate staffing levels and control payroll expenses.

Met or surpassed business targets regularly through employee engagement and forward-thinking planning.

I impacted store sales reaching $65 million

REFERENCES Upon Request