KELLIE CLEMMER

**** **** ******** ******, ********* B Robbinsdale, Minnesota 55422 612-***-**** ad43nb@r.postjobfree.com www.linkedin.com/in/kellieclemmerphd

SUMMARY

An accomplished and dedicated business analyst and trainer with broad and diverse expertise encompassing project management, software migration and augmentation, test cases, stakeholder analysis, upgrades, customization, and process improvement.

I Contribute to success by utilizing exemplary analytical, technical, and communication skills to resolve complex problems and assist companies in achieving their long-term vision.

TECHNICAL SKILLS

Lead Facilitator of Software Development Life Cycle (SDLC)(SaaS)

Validation of business requirements during active development throughout the process.

Organized with great attention to detail

Influential interpersonal researcher and Analytical skills

Refine User Stories by prioritizing backlog items and acceptance criteria

Adept at collaboration with cross-functional groups

Develop Test Cases through UAT

High verbal and written communication skills.

Agile (Scrum)

Academic Instructor

Trainer

EXPERIENCE

Equiniti EQ

Business Analyst 09-2021- 03-2024

Mendota Heights, Minnesota

Refine and prioritize the scope of business requirements by managing the product backlog.

Liaise between internal and external stakeholders effectively while gathering scope requirements

Documenting detailed features that align with the project scope.

Prudently manage requirements elicitation by working closely with product, UX, architecture, engineering, and QA.

Adept at developing and maintaining processes. Flows, workflow diagrams, current and proposed business processes.

Familiar with knowledge transfer and training the trainer

Reduced costs by streamlining Marketing Campaigns.

Be the Match-TEK Systems

Business Analyst 05/ 2021-09/2021-

Adept at translating technical information into non-technical information to ensure a 360-degree of understanding.

Developed User Stories for several processes.

Developed an understanding of company products, client business processes, and specific industry standards

Pac2000 (similar to service now). Administrator.

Experienced in a Kanban environment.

Experience with SCRUM.

Starkey, Eden Prairie, Minnesota

Business Analyst, 9/30/2019-10/2020

Participated in team ceremonies, planning, daily stand-ups, and sprint reviews

Experience with UAT

Performed application integrations, modifications, updates, new installations, and rewrites.

Utilized Agile methodology and tools.

Oversaw requirements analysis and verification, ensuring statements met the following standards: complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, verifiable, and conformity to accepted standards.

Identified current and future front-end and back-end state business processes and defined internal and external interfaces' risks, constraints, dependencies, and contingency plans.

Interacted directly with developers during development to ensure the clarity and feasibility of the systems and functional requirements.

Assisted with positive and negative testing with our testing team.

Medtronic, Mounds View, Minnesota- SDK consulting

Senior IT Business Analyst, 5/1/ 2018-2/22/2019

Served as liaison between business clients for new and current solutions.

Performed business analysis, software quality activities, and assistance in implementation

Planned and coordinated testing activities with developers, training, operations, and other team members

Executed test cases and negative testing

Developed and maintained a development calendar to ensure the successful delivery of applications.

Served as liaison between all required groups to document particular business requirements, functional requirements, use cases, test scripts, release documentation, and user communication.

Collaborated with business units to configure specialized application solutions

Executed data analysis and mapping for shared and individual department resources

Facilitated analysis for several hundred reports considering validation and verification processes dependent upon FDA guidelines

TLC Companies, Brooklyn Center, Minnesota

Business Analyst/Project Manager, 2015-2018

Developed functional requirements and user stories elicited from web and mobile to enhance applications for human resources, logistics, finance, and retail clients.

Analyzed web and mobile rewrite requirements to meet the following standards: complete, consistent, concise, feasible, unambiguous, verifiable, and conformity to required standards.

Chose and led various web- and mobile application methods that elicited requirements, including interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, competitive product analysis, and workflow analysis.

Performed web and mobile UI development by researching similar functionality in the same field.

Managed project concerns and hurtles through gap investigation and risk management evaluations.

Developed an understanding of the relationship between web-based and mobile relational data and user interface requirements.

Served as part of web and mobile SDLC project, determined and conducted business requirements, and mapped corresponding data to deliver work products throughout the process.

Pitney Bowes, Golden Valley, Minnesota

Business Analyst, 9/ 2011-7/2014

Led teams in supporting human resources, retail, help desk, logistics, and applications

Honed skills in leadership, project focus, and strategic direction by liaising between project groups

Understood and delivered client tactical plans and methodologies to measure solution success.

Served as the lead liaison between the business and technical communities to collect, clarify, and translate business requirements into functional requirements, conceptual designs, and supporting documentation.

Resolved conflicts, facilitated productive meetings, and productively worked with teams to complete the project.

ADDITIONAL EXPERIENCE

Adjunct Psychology Instructor St. Cloud State, Anoka Ramsey Community College, Minnesota School of Business and University of Phoenix

2005-2011

Several years of distance, online, and hybrid teaching experience

Adept at both hybrid and online classes. Designed complex and lengthy training based on best practices, field and scholarly research, subject matter experts,

Researched, Designed, and executed both online curriculum Portals And hybrid training for students of all ages.

Developed a deeper understanding of diversified learning needs and aptitudes, adapting content, learning materials,

And program delivery to better meet the student's needs.

Provided continuous research, classroom instruction, one-on-one tutoring, and e-learning

Designed and taught courses based on field research and scholarly research

Experienced creating interactive learning environments and teaching students how to apply academics to real-life situations.

EDUCATION

WALDEN UNIVERSITY, Minneapolis, Minnesota

Ph.D., Psychology, 2013

M.S., Psychology, 2004

IOWA STATE UNIVERSITY, Ames, Iowa

Psychology, Minor in Sociology, 1998

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