Project Management Operations Manager
Resume:
Motivational business manager with **+ years of experience, highly skilled at leadership, budgeting,
finance, project management, interpersonal communicating and problem solving. Proficient in standard logistics software. Seeking to bring to your organization enthusiasm, dedication, responsibility, and good work ethic combined with a desire to utilize my skills obtained through experience.
Computer Skills
Strategic planning
Client relationships
Financial reporting
Negotiations
Business development
Team leadership
Communication
Operations management
Onyx Logistics
Logistics Accounting Manager
Accomplishments:
Rs Solutions
Operations Manager
Accomplishments:
Direct all organization operations, policies, and objectives to maximize productivity. Conduct and coordinate daily/weekly business transactions of the office. Provides professional one to one counseling to clients and educated them on finance, budget, and debt management.
Communicated with banks and other financial institutions. Dispatched with tracking and scheduling of drivers & freight. Coordinates with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback.
Manages various reports of the driver on times, and success rate. Handle payroll responsibilities.
Reviews financial statements and data.
Established, documented, and implemented account management processes and procedures. Provided customers with excellent service by providing competitive rates while ensuring all requirements are met.
Build and maintained quality relationships with existing assigned accounts. Developing and accomplishing plans for meeting or exceeding monthly and annual targets. Coordinated with customer service for status on orders in ensuring the delivery commitment to clients is met. Maintained and grew customer relationships with increasing overall revenue for the company. Participated in rate calculations, report preparation and customer presentations for all large-spend bids. Solicited potential customers for freight opportunities through cold calls, emails, and face to face interaction. Managed cost, budgets, and forecasting.
Prepared monthly logistics financial reports.
2017-Current
2019-2023
BUSINESS MANAGER
**********@*****.***
Stephania Roberts
PROFESSIONAL EXPERIENCE
KEY COMPETENCIES
Responsible for the assurance of guest satisfaction in any difficult, fast-paced and demanding scenario as well as holding my team accountable to such standards. Participated in recruiting, hiring, training, promoting and evaluating several new and former employees to strengthen our team to be consistent, well rounded and informed of expectations or operational changes.
Successfully trained newly hired sales associates to be strong members of a selling and visual merchandising team and also developed committed employees to management positions. Constructed schedules according to higher volume days concerning sales goals, foot traffic and in concordance to all employee time off requests or availability. Persistently motivated a team of several employees to maintain bright attitudes and a friendly atmosphere in the boutique.
Effectively voiced and managed all company programs and store activities to ensure the highest levels of internal and external customer service.
Administered the daily operations to ensure all activities are in compliance with established standards, policies, and procedures; keep standards.
Facilitated the opening and closing procedures of the store. Coordinated all the workers and materials involved in a solar installation, managing time and budgets. Researched prices, supplies and equipment.
Maintained customer satisfaction throughout project execution, Developed and implemented procedures for the purchasing and tracking of products and ensures availability of the products.
Kept track of quality, quantity, stock levels, delivery times, transport costs and efficiency Impulse 911
Manager
Accomplishments:
Mountain States Pipe & Supply
Project Manager
Accomplishments:
2005-2010
Project Management Professional (PMP) Certification PTIN Certification
A+ (Plus) Certification
CERTIFICATIONS
2011-2017
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